Quality Assurance Engineer II

Mitsubishi Electric Power Products, Inc.

$70K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related technical field, with 3-5 years of quality control or assurance experience, or equivalent education and experience.
  • Intermediate knowledge of ISO-9000 and manufacturing improvement practices like Lean and Six Sigma.
  • Familiarity with quality techniques such as Statistical Process Control (SPC) and problem-solving methodologies (5-Why, 8Ds).
  • Advanced interpersonal communication and presentation skills for effective engagement with stakeholders.
  • Strong analytical and problem-solving skills for quality issue resolution.
  • Proficient computer skills, particularly in MS Office and MRP/ERP systems.

Responsibilities

  • Lead and support root cause investigations for production, process, and field quality issues.
  • Develop and implement corrective actions, verifying their effectiveness to enhance quality performance.
  • Analyze field service reports to identify trends and create preventative action plans.
  • Utilize 5-Why and FMEA techniques for troubleshooting and quality improvement as required.
  • Review, trend, and close out nonconformities and incidents promptly.
  • Collaborate with various departments to resolve in-process product assembly issues.
  • Participate in internal audits and work towards timely closure of audit findings.
  • Ensure the quality records are properly generated, retained, and protected according to policies.

Benefits

  • Comprehensive health coverage with up to 90% of costs covered for medical, dental, and vision plans.
  • 401(k) retirement plan with up to a 4% company match.
  • Generous paid time off, including vacation accrual after 90 days and 12 paid holidays annually.
  • Opportunities for career growth through professional development programs and educational assistance.
  • Employee perks like an on-site fitness center, wellness program, profit sharing, and discounts.
Full Job Description
Quality Assurance Engineer II to plan, direct and support activities to assess and provide root cause analyses and corrective action implementation for Critical Power Solutions Division (CPSD) quality problems. Implement and maintain quality assurance programs and lead efforts for ISO 9001, internal audits and management reviews.

What You'll Do:
  • Support and lead root cause investigations for production, process and field quality issues in support of divisional goals.
  • Support and lead corrective action development and implementation for production, process and field quality issues. Verify effectiveness of implemented corrective actions to improve quality performance.
  • Analyze field service reports and identify trends to develop preventative action plans. Facilitate the use of the 8 disciplines (8Ds) of problem-solving techniques.
  • Lead work with CPSD departments to develop 5-WHY and Failure Mode and Effects Analyses (FMEA's) problem solving techniques for divisional needs as needed.
  • Review, trend and close-out nonconformities and incidents on time and as required.
  • Collaborate with suppliers, incoming inspection, in-process inspection, production and engineering to resolve in-process product assembly problems.
  • Participate in and/or lead internal audits upon request. Work with all departments to help close audit findings in an effective and timely manner.
  • Coordinate continued evaluation of procedures and documentation throughout the CPSD. Verify for completeness, accuracy and lack of redundancy.
  • Facilitate in-house quality assurance and manufacturing improvement programs throughout CPSD.
  • Assure quality records are generated, retained, stored, protected and disposed of according to CPSD and Company policies.

*The description above represents the most significant and essential duties of the job but does not exclude other occasional work assignments not mentioned.

What You'll Bring:
  • Bachelor's degree in engineering or related technical field with 3-5 years' experience in quality control and/or assurance function, or equivalent education and experience.
  • Intermediate knowledge of ISO-9000, Quality Assurance and manufacturing improvement practices such as Lean and Six Sigma.
  • Knowledge of quality techniques such as Statistical Process Control (SPC), Deming Methods, 5-Why, 8Ds, etc.
  • Advanced interpersonal communication and presentation skills required to communicate with employees, vendors and customers.
  • Advanced analytical and problem-solving skills.
  • Advanced computer skills with emphasis on MS Office products and MRP/ERP systems.

What's in It for You:
  • Comprehensive Health Coverage:
    • MEPPI pays up to 90% of the cost for medical, dental, and vision plans.
  • Retirement Plans:
    • 401(k) match of up to 4%.
  • Generous Paid Time Off:
    • Earn vacation after just 90 days, plus enjoy 12 paid holidays annually.
  • Career Growth:
    • Access to professional development programs and educational assistance.
  • Employee Perks:
    • On-site fitness center (Warrendale, PA), wellness program, profit sharing, and employee discounts.


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