Quality Assurance Engineer: Facilities Services

Samsung Electronics Co., Ltd.$76K — $120K *
Troy, NY 12180In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering
  • Proficiency in root cause analysis tools like 5 Whys and Fishbone Diagram
  • Knowledge of statistical process control (SPC)
  • Experience with continuous improvement methodologies (Six Sigma, Lean)
  • Excellent documentation and report writing skills
  • Strong analytical and problem-solving abilities

Responsibilities

  • Lead the Project Management group's quality program
  • Review and maintain specifications, work guides, and SOPs
  • Develop and report on Quality Key Performance Indicators (KPIs)
  • Communicate quality expectations to contractor teams and maintain specifications
  • Function as a leader in the department's quality management program
  • Drive timely corrective action responses
  • Provide quality training to new and current team members

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and 401(k) matching with immediate vesting
  • Onsite café(s) and workout facilities
  • Paid maternity and paternity leave
  • Paid time off (PTO) + 2 personal holidays and 10 regular holidays
  • Wellness incentives
Full Job Description
Position Summary

The Quality Assurance Engineer for Facilities Services is responsible for ensuring the reliability, safety, and consistency of facilities operations, including maintenance of critical Infra systems. This role focuses on developing and implementing quality processes that improve preventive maintenance execution, reduce recurring equipment failures, and ensure compliance with internal standards and regulatory requirements.

The QA Engineer will audit maintenance activities, evaluate contractor performance, and drive continuous improvement through data analysis and structured problem-solving methodologies. By establishing standardized procedures, monitoring key performance metrics, and leading root cause investigations, this role helps transition the organization from reactive issue resolution to a proactive, reliability-driven operation.

This position works cross-functionally with facilities engineering, operations, EHS, and external vendors to ensure high-quality service delivery, minimize downtime risk, and optimize overall facility performance and cost efficiency.

Role and Responsibilities

Here's What You'll Be Responsible For:
  • Lead the Project Management group quality program.
  • Review, update and maintain Specifications, Work Guides and SOP's to ensure quality. Review all facets of clean room tool installation and to ensure Safety and Quality.
  • Develop Quality Key Performance Indicators (KPI's) for the quality program and report on status weekly.
  • Develop quality expectations and communicate to the contractor teams, maintain specifications with input from system level owners, design engineers and 3rd party QAQC. Maintain quality records, corrective actions and audits both internal and external.
  • Function as a leader of the Department quality management program.
  • Drive the correction action response initiative to ensure timely and pertinent responses.
  • Provide initial quality training to new team members and sustainment training to current team members.
  • Keep organized records of quality checks, corrective actions, and internal and external audits.
  • Drive and maintain standard work and visual factory initiatives.
  • Lead appropriate process improvement initiatives to meet company quality targets.


Skills and Qualifications

Here's what you'll need:
  • Bachelor's Degree in Engineering
  • Proficiency in root cause analysis tools such as 5 Whys, Fishbone Diagram, and Pareto Analysis.
  • Knowledge of statistical process control (SPC) and data analysis techniques.
  • Experience with continuous improvement methodologies such as Six Sigma and Lean Manufacturing.
  • Excellent documentation, report writing, and record-keeping skills.
  • Proficiency in Microsoft Excel, Microsoft Office, and quality management software.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational skills.


The current base salary range for this role is between $76,000 - $120,000. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.

Total Rewards
At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.

We offer a comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Life insurance and 401(k) matching with immediate vesting
  • Onsite café(s) and workout facilities
  • Paid maternity and paternity leave
  • Paid time off (PTO) + 2 personal holidays and 10 regular holidays
  • Wellness incentives and MORE

Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

All positions at Samsung Austin Semiconductor are full-time on-site.

U.S. Export Control Compliance
This role may require access to information subject to U.S. export control laws. Applicants must be authorized to access such information or eligible for government authorization.

Trade Secrets Notice
By submitting an application, you agree not to disclose to Samsung-or encourage Samsung to use-any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.

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