Position: Quality Assurance Analyst

Position Type: Full-time, Permanent, Excluded

Location: Edmonton, Alberta

Classification: Pay Group III

Salary Range: $66,150.00 - $97,355.00

Closing Date: October 4, 2026 at 4:00 p.m. MT

What you're passionate about

You care about quality before it becomes a problem. You enjoy complex systems where every change matters: configuration updates, vendor fixes, enhancements, legislation, data impacts, and the occasional delightful pension-system surprise.

You like bringing order to ambiguity. You can work from requirements, conversations, defects, release notes, or sometimes a suspiciously thin ticket, and turn that into practical testing that tells the real story.

You are steady, curious, and accountable. You follow issues through, communicate what you find clearly, and use judgment to know when something needs more investigation, a business decision, or a proper risk conversation.

You are also interested in smarter ways of testing. You see how automation and AI-enabled tools can reduce repetitive work, improve consistency, and give QA more time for the work that needs human judgment.

A typical day for the Quality Assurance Analyst

Test Planning, Analysis & Release Readiness
• Plan, design, and execute risk-based testing for assigned operational issues, vendor changes, projects, fixes, enhancements, configuration updates, and legislative changes.
• Confirm acceptance criteria, test coverage, estimates, schedules, test data, and traceability to requirements.
• Build effective relationships with subject matter experts and gather knowledge in practical, inventive ways, so testing reflects how users work in the system.
• Triage issues for completeness and testability, analyze results and defects, and identify quality risks, downstream impacts, or coverage gaps.
• Document test results and defects clearly, track issues through resolution and retesting, and prepare decision-ready test summaries.
• Assess results, coverage, defects, and residual risk to provide clear recommendations within established QA governance.

Automation, AI & Smarter Ways of Working
• Develop and maintain automated tests to reduce manual effort.
• Contribute to automation frameworks and CI/CD-integrated testing, identify improvement opportunities, and troubleshoot automated test failures.
• Use automation and AI-enabled tools to strengthen test planning, analysis, consistency, and early risk detection.
• Apply APS governance, privacy, security, data-handling, and human-validation expectations to automation and AI-assisted QA practices.

Independent Delivery & Continuous Improvement
• Manage assigned QA work independently, escalating risks or decisions when needed.
• Contribute practical improvements to QA practices, templates, reusable assets, and knowledge sharing.

What you bring

• University degree, diploma, or certification with 2+ years of directly related experience, or an equivalent combination of education and experience.
• Experience testing in complex or integrated application environments.
• Practical hands-on experience developing automated tests and working with automation frameworks, scripting or programming, and CI/CD-integrated testing.
• Experience using technical, delivery, and automation tools such as ServiceNow, Azure DevOps, SQL tools, test automation platforms, or similar technologies.
• Experience using AI-enabled tools to support analysis, testing efficiency, documentation, or quality improvement is an asset.
• Strong analytical, troubleshooting, critical-thinking, and communication skills.
• Familiarity with the software development lifecycle, integrated systems, data flows, and interfaces.
• Professional QA certification, such as CSTE, CSQA, or ISTQB, is an asset; ITIL certification is also an asset.
• Experience with pension administration, financial systems, or other regulated environments is an asset.

What APS has to offer

• Defined benefit pension plan
• Community-minded workplace with a friendly team environment
• Vacation starting at 15 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year's Day
• Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account
• In-house training programs, extensive career development and coaching program, access to external education opportunities and wellness programs
• Discount programs through various partner agencies