Quality Assurance Analyst - AdvancedLocation: Columbia, SC - Onsite
Scope of the ProjectClient is seeking a Quality Assurance Analyst to assist with implementing small to large projects.
Position SummaryThis position is for a Quality Assurance resource on the Systems Applications Integration and Development team, serving as a system testing specialist on the Client's enrollment and eligibility systems, including document management and workflows. Serves as a technical resource for agency projects regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Uses expertise to evaluate proposed and implemented solutions as well as recommend improvements.
Responsibilities- Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
- Design and support user interface testing application and regression testing software.
- Test software applications for reliability and stability.
- Implement testing programs to perform quality assurance on technical applications, including negative testing and usability.
- Perform Smoke Test, System Integration Test, and End-to-End test on various systems/applications.
- Proactively identify issues and action items leading to possible solutions by planned due dates, or report impediments to finding a timely solution; coordinate with leadership and technical resources at all levels.
- Participate in projects to perform quality assessments that expose security flaws, reveal defects, and identify areas of optimization.
- Define, implement, and evangelize best practices, processes, and policies established internally and by applying industry best practices.
- Ensure projects adhere to software testing governance policies, best practices, and guidelines, and recommend improvements.
- Maintain a database of product defects, user reviews, survey information, and functional improvements.
- Coordinate with product development teams and software engineers to recommend solutions that maximize performance and efficiency.
- Advise on best practices regarding industry standards. Maintain issues in the defect database and participate in collaborative efforts to resolve issues, coordinating with leadership and technical resources at all levels.
- Perform reviews, walkthroughs, or inspections and adhere to established governance standards.
- Provide oversight/approval of vendor unit/system integrated test plans and test results.
- Provide guidance on the preparation/review of test plans, test scripts/scenarios, and test reports.
- Check progress against targets, report as necessary, and take action to resolve exceptions.
- Collaborate with internal stakeholders and technicians at all levels; document feedback and testing outcome reports to management. Work with architects, technicians, and management on project testing and complete assigned tasks in a timely fashion.
Required Skills (in order of importance)- 5+ years' experience in Quality Assurance & Quality Control.
- 5+ years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.
- 3+ years' experience in Sahi Pro/Selenium Automation Framework.
- Design and develop test automation scripts using Test Automation Guidelines.
- Working knowledge of ONE of the following: SPICE, TPI, TMMI, CMMI OPF, OPD, and PPQA process areas.
- Direct hands-on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.
- Experience with test design tools like PICT or equivalent orthogonal-based tools.
Preferred Skills (in order of importance)- 5+ years large enterprise or e-business systems experience.
- 3 years Medicaid or healthcare experience; deep knowledge of healthcare operations (preferably Medicaid), business processes.
- Experience with X.12 Standards and HIPAA EDI Transactions.
- Proficient in the Atlassian tool suite, including JIRA and Confluence.
- Prior experience working in a standard SDLC (waterfall methodology) and in an Agile delivery environment.
Required EducationBachelor's degree in a technical, business, or healthcare field. Or 5+ years of equivalent experience in Quality Assurance.
Additional Skills/Duties- Superb written and oral communication skills, including the ability to write requirements and use cases. Very strong proficiency in English is required.
- Document and support development of test scenarios/cases and the execution of testing activities.
- Should be able to communicate and publish status reports of all open issues and gaps found during the test phase, and articulate the details to the development teams.
