Manager of QC Sample Management will lead a team of sample coordinators in support the Pfizer Sanford, NC Quality Operations department by performing Quality Control activities associated with the planning, forecasting, receipt, distribution and external testing lab shipment for site clinical and/or commercial products, raw materials, validation, and stability studies. 

• Manage a team responsible for receiving, storage, tracking, and shipment of incoming samples for QC testing (includes in process, release, stability and raw materials) 

• Ensures testing labs (internal/external) have visibility to incoming sample submissions and expected testing windows. 

• Supply sample receipt forecast and associated metrics to leadership and stakeholders. 

• Leading the sample management process for QC (receipt from manufacturing, maintaining chain of custody in LIMS, aliquoting/delivering samples to appropriate lab, shipment to external testing sites).   

• Responsible for appropriate creation, review and approval of GMP documentation (sample plans, test records, stability protocols, and as assigned reports, test methods, equipment records, etc.). 

• Ensuring adherence to Pfizer standards, guidelines and values. 

• Reporting issues to counterparts/ management and participating in issue resolution (such as reporting OOS result and participating in associated laboratory investigation, reporting instrument issues and assisting with troubleshooting, etc.) 

• Assessing existing situations and suggesting improvements to increase compliance and innovation. 

• Supports sample traceability and status metrics. 

• May perform data trending activities and assist with metrics reporting. 

• May initiate and develop project plans to ensure projects timely completion. 

• Support management of contract testing laboratories in regard to scheduling, shipment of samples used for analytical and compendial testing. 

• Provides expert review of QC data and associated documentation. 

• Leads laboratory investigation collaboration and alignment for causes related to sample management activities and responsibilities. 

• Contributes to laboratory operations activities related to instrument monitoring, cleaning, and maintenance. 

• Comply with all Pfizer policies and procedures. 

• Communicate effectively with clients, colleagues and staff. 

• Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience.

• Strong background in Quality Control

• Extensive knowledge of Good Manufacturing Practices (cGMP) compliance requirements for Quality Control Laboratories

• Proficiency in LIMS

• Strong reasoning abilities, including analytical and problem-solving skills

• Good written and verbal communication techniques

• Master's degree

• Knowledge in the application of statistical tools, root cause analysis, and/or six sigma methodologies

• Expertise in Quality Control (QC) instruments and accuracy specifications

• Ability to manage projects and ongoing work activities of moderate complexity

• Ability to foster teamwork and colleague development

• Knowledge of compendia (USP, JP, EP) and ICH guidelines. 

• 3+ years of directly related laboratory practices and processes. 

• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

PHYSICAL/MENTAL REQUIREMENTS

Lifting, sitting, standing, walking, bending, ability to perform mathematical calculations and ability to perform complex data analysis.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Work schedule may include weekdays and/or weekend days with first, second, and/or third shift hours as appropriate for assigned tasks/activities. Limited travel for the position; no more than 15% traveling.

Relocation support available

Work Location Assignment: On Premise

OTHER JOB DETAILS

Last Date to Apply for Job: July 9th, 2026

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.