QA Engineer, AI

The Mortgage Office

$120K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in QA / software testing, especially with LLM products
  • Strong Python skills for automation and evaluations
  • Experience in testing APIs and full-stack systems
  • Ability to intentionally find edge cases and break systems
  • Familiarity with LLM-based products
  • Background in testing prompt engineering features

Responsibilities

  • Test end-to-end product flows across the frontend, backend, and APIs
  • Design structured test cases for prompt-based features
  • Build and maintain test datasets for validation
  • Define evaluation criteria specifically for AI outputs
  • Conduct regression testing following changes in prompts or models
  • Automate repeatable testing processes
  • Track and analyze quality metrics over time

Benefits

  • Comprehensive health, dental, and vision coverage
  • 401(k) with company-funded match
  • Mission-driven culture with a 45+ year legacy
  • Supportive team environment known for trust and integrity
  • Opportunity to modernize private lending technology
  • Beautiful office location in San Mateo
  • Room for professional growth and competitive compensation
  • Performance-based bonuses
  • Generous PTO
  • Modern workspace with on-site amenities
  • Company Christmas party
Full Job Description
About the role

We are hiring for a QA Engineer, (AI), who will be responsible for validating both: Deterministic systems (APIs, backend logic, UI flows) and Non-deterministic AI systems (LLM outputs, prompt behavior, edge cases). We are building an AI-first product where core functionality depends on prompt engineering and LLM behavior. This position requires someone to design, execute, and automate testing strategies for LLM-based features, and AI-driven workflows. Additionally, they will test end-to-end product flows across frontend, backend, and APIs.

What you'll do

  • Test end-to-end product flows across frontend, backend, and APIs of an event based system
  • Design structured test cases for prompt-based features
  • Build and maintain test datasets
  • Define evaluation criteria for AI outputs
  • Run regression testing when prompts or models change• Automate repeatable tests
  • Track quality metrics over time (output quality, failure rate, latency issues)

Qualifications

  • 3+ years in QA / software testing, preferably for LLM based product
  • Strong Python skills (Automation, LLM, Evaluations)
  • Experience testing APIs and full-stack systems
  • Ability to think in edge cases and break systems intentionally
  • Experience working with LLM-based products
  • Experience testing prompt engineering products


Why Join Us?

  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company funded match.
  • Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
  • Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
  • Help modernize and evolve the leading platform in private lending technology.
  • Beautiful San Mateo office with a tight-knit culture.
  • Competitive compensation and room for professional growth.
  • Performance-based bonuses.
  • Generous PTO.
  • Modern workspace with on-site amenities.
  • Awesome company Christmas party.


The pay range for this role is:

120,000 - 140,000 USD per year (Hybrid, San Mateo, CA)

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