Primary Location

Department

Shift

Schedule

Weekly Hours

FTE

Employee Status

*Expected Starting Pay Range

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, oncall, or weekend differentials) and benefits may apply.Annual pay may vary based on FTE status.

JOB RESPONSIBILITIES

• Program Management/Leadership and Education Management -. Collaborates with leadership to lead and implement strategies for alignment of the Program with the CCHMC mission and vision. Identifies, leads, and directs process/quality improvement activities and measures and maintains program outcomes. Oversees collaborations with other departments/divisions. Creates processes and collaborations relevant to program stakeholders. Builds consensus for programmatic and financial maturation with team via investigation of potential funding options, and assessment of needs and resources for directives and protocols. Leads and coordinates integration of activities, inside/outside the organization. May coordinate outreach activities/messages team, stakeholders and clients. Provides leadership for internal/ external education offerings and oversight for competency requirements/resources. Develops educational training using current evidence and research; serves as resource to multidisciplinary staff. Provides education/collaboration on internal/external improvement work.
• Personnel Mgmt. -Manage the reporting personnel. Make decisions regarding, and take responsibility for recruitment, selection, on-boarding, development, training, discipline, termination, evaluation, salary, payroll, and/or retention. Identify and work to correct personnel management issues. May maintain and/or create position descriptions and/or performance evaluation criteria. Consistently provides leadership and staff development through training, trending, consultation, coaching and communication. Focuses as a resource and responds to inquires related to specific subject matter. Leads, engages and holds teams or staff who are not direct reporting personnel accountable for program operations and/or achievement of strategic targets. Works closely with team leads or program staff to develop their ability to be effective leaders who manage a serious portfolio of work (could include publications, IRBs, grants, presentations nationally and internationally). Functions in a clinical expert role and responds to inquires related to specific subject matter. Facilitates team collaboration, communication, and team meetings.
• Process/Quality Improvement -Identify, develop, and implement new methods, processes, and systems to improve and facilitate the teams work. Identify ways to leverage AI to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables. Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations. identifies and recommends procedures to enhance or maintain a high level of effectiveness in usual operations.
• Operations Mgmt. -Direct and coordinate the daily operations of the programs(s), department(s)/facilities in collaboration with leadership. Direct, establish and monitor business processes to ensure effective and efficient operations. Identify and implement policies and procedures for improved utilization and operations. Identify opportunities for improving cost and quality through in-depth analysis. Develop and implement policies and procedures for improved utilization, quality and operations. Ensure operations are efficient, cost effective and effective. Resolve issues concerning staffing, utilization of facilities and equipment. Develop and interpret policies and procedures for staff and ensure that all policies are in conformance with Medical Center guidelines. Ensure compliance with all regulatory requirements associated with the Joint Commission, OSHA, CMS and any other agency. Promote programmatic development, efficient work and patient flow, supply and instrument management, and a safe culture and environment. Supports and monitors business processes to ensure effective and efficient operations. Identifies opportunities for improving cost and quality through in-depth analysis. May provide direct patient care.
• Financial Management -Assist faculty with special projects, reports, and correspondence as related to grant acquisition. In collaboration with business team, develop and manage annual operating budgets or provide direction as needed. Implement and/or maintain a process for financial controls. Contribute to the evaluation of variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics. Provide oversight in revenue cycle management; developing/expanding programs; and monthly revenue reporting.
• Bachelors degree in a related field
• 7+ years of work experience in a related job discipline OR Masters degree and 3-5 years experience