Job SummaryThe Public Sector Licensing Executive - Microsoft serves as a consultant for licensing solutions, evaluating Microsoft proposals and executing agreements while supporting enrollment activities to ensure timely renewals. This role involves interpreting volume license contracts, educating sales teams on Microsoft programs, and strategizing on cost analysis and proposal creation. The Licensing Executive must demonstrate strong analytical thinking and communication skills to collaborate with Microsoft teams, develop training webinars, and maintain up-to-date knowledge on Microsoft certifications and technologies.
Role Description- Act as Customer Facing Licensing Solutions "Consultant".
- Evaluate and review complex Microsoft proposals/amendments.
- Execute and sell customers on Net New Microsoft Agreements.
- Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
- Interpret Microsoft volume license contracts for customers/prospects.
- Assist Microsoft Account Executives and Customer Success Specialists with SHI's Agreement Optimization Plan (T-36) using various tools, portals, and applications.
- Educate the sales teams on Microsoft programs and best practices for driving EA's and Microsoft revenue.
- Strategize on deliverables for cost analysis/proposal creation.
- Develop and implement both company-wide and client-facing training webinars geared toward the latest changes in Microsoft licensing, products, and programs.
- Keep up to date on relevant Microsoft certifications and technologies.
Behaviors and Competencies- Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
- Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
- Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
- Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
- Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning.
- Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
- Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.
- Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
- Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
- Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.
Skill Level Requirements- Proficient in utilizing Microsoft Excel for data analysis, including the use of formulas, functions, pivot tables, and data visualization tools. - Intermediate
- Skilled in creating engaging presentations with Microsoft PowerPoint, including customizing layouts, incorporating multimedia, and applying transition effects. - Intermediate
- Expertise in managing and optimizing Microsoft volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs. - Intermediate
- Proficiency in providing expert knowledge and guidance on a specific product or service, ensuring accurate information and effective solutions are delivered to stakeholders. - Intermediate
- In-depth understanding of the unique needs, regulations, and operational dynamics of the State and Local Government and/or Education customer segment. - Intermediate
Other Requirements- Completed Bachelor's Degree or relevant work experience required
- 2-4 years of experience providing Microsoft Volume Licensing sales support
- Ability to travel to SHI, Partner, and Customer Events
- Willingness to obtain MCP or similar certification within first year of SHI employment
- Willingness to obtain AZ900 certification within first 6 months of SHI employment
- Willingness to obtain MS900 certification within first 6 months of SHI employment
The estimated annual pay range for this position is $75,000 - $95,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
