Salary: $38.21 - $44.51 Hourly
Location : Seattle Municipal Tower, 700 5th Ave., Seattle, WA
Job Type: Classified Civil Service, Regular, Full-Time
Remote Employment: Flexible/Hybrid
Job Number:
Department: Human Services Department
Division: Leadership and Administration
Opening Date: 09/15/2026
Closing Date: 10/6/2026 4:00 PM Pacific

Position Description
The Legislative & External Affairs (LEA) team supports HSD through community engagement, communications management, media relations, and public affairs. Reporting to the Director of LEA, the Administrative Specialist 3 is an integral member of a team-often the first 'voice' that constituents hear. This position will facilitate HSD's public disclosure requests (PDRs), lead constituent communications for the department, and provide administrative support to the LEA Director and the LEA team. This position may support LEA products such as social media and community engagement and, like all staff, is expected to hold and continue to grow commitment to racial equity and inclusion, dismantling racism, and intersectional prejudices (e.g., ageism, ableism), and promoting relational culture.

Job Responsibilities

• Manages and leads the Human Services Department's (HSD) response to public disclosure requests (PDRs) pursuant to public disclosure law and City requirements.
• Oversees the lifecycle of PDRs from: receiving the request (i.e., email, phone call, letter, online form); providing the legally required five-day letter acknowledging receipt of request to the requestor; searching for records using software tools; reviewing individual records for responsiveness; and finally, releasing the records.
• Tracks progress of PDRs and creates regular status reports for the Legislative & External Affairs Director. Pulls quarterly summary reports to gauge trends and resources.
• Attends regular Citywide PDO trainings and meetings and coordinates with Public Disclosure Officers at other City departments/offices, and City Attorney's Office as needed.
• Trains and supports HSD employees on record retention while serving as HSD's public records subject matter expert.
• Manages HSD's main reception phone and email inbox and responds to inquiries or concerns in a timely manner. Logs communications to track progress and provide regular metrics.
• Department lead addressing inquiries referred from the Customer Service Bureau (CSB)
• Provides general administrative and office management support for the LEA team.
• Manages the LEA Director's calendar, including scheduling meetings and coordinating appointments and other commitments, and LEA's internal team calendar, including scheduling team and HSD-wide meetings.
• Supports regular LEA team meetings by developing agendas, coordinating meeting materials, taking notes, and tracking follow-up items.
• Maintains organized LEA files, records, shared folders, and other administrative systems.
• Tracks team deadlines, required training, and other recurring administrative requirements.
• Assists with internal and external communications projects when appropriate and as capacity allows.
• Traveling to offsite events in Seattle may be required.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Requires three years of clerical support experience (or a combination of education, training and/or experience which provides evidence of the ability to perform work of the class).

Desired Qualifications:

• Bachelor's Degree in Public Administration, Political Science, or other relevant discipline.
• A demonstrated understanding of Washington State's Public Records Act and how it is generally applied in public agencies.
• Has familiarity with legal exemptions for record redaction and withholding.
• Great communication skills and customer service skills.
• A commitment to excellence and a strong attention to detail.
• Experience working with the public and a demonstrated understanding of inclusive and equitable communication practices that reflect, respect and celebrate the communities we serve.
• Experience coordinating across multiple divisions, departments, or agencies to complete projects.
• Experience using Microsoft Office 365 tools (Outlook, Teams, OneNote, etc.).

Additional Information
Position Classification: Administrative Specialist III - BUThe full salary range for this position is $39.65 - $44.51 an hour.
The first review of applications will be Tuesday, September 29th.
Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:

1. Completed NEOGOV online application.
2. Current résumé indicating relevant experience and education.
3. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
4. Supplemental questionnaire responses (if applicable)

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
01

Please select the statement that best describes your experience with public records or public disclosure requests.

• No experience
• I have provided administrative support to records requests.
• I have gathered and organized records in response to disclosure requests.
• I have independently coordinated or processed public disclosure requests.
• I have independently managed complex public disclosure requests, including communicating with requestors, coordinating searches, reviewing records, tracking deadlines, and/or applying exemptions or redactions.

02

Which activities have you performed as part of your work? (select all that apply)

• Maintaining electronic or paper records
• Searching multiple systems or databases for records
• Applying naming conventions or filing standards
• Tracking document retention requirements
• Redacting confidential or protected information
• Preparing documents to release to a third party
• None of the above

03

Please select your level of proficiency in industry standard computer software including Microsoft Office (i.e. Word, Outlook, Excel, Teams, SharePoint, OneDrive, etc.)

• No experience
• Beginner level
• Intermediate level
• Advanced level
• Expert level

04

Which of the following best describes your experience performing administrative or clerical work involving multiple assignments, deadlines, and stakeholders?

• No experience
• Less than 1 year of experience
• 2-3 years of experience
• 3-4 years of experience
• 5 or more years of experience

05

Which statement best describes your experience working with confidential, sensitive, or legally protected information?

• No experience
• I have occasionally handled confidential information under close supervision
• I regularly handle confidential sensitive information and follow established procedure for protecting it.
• I have been responsible for determining how sensitive information should be handled, shared, withheld, or escalated under established policies or legal requirements.

Required Question