PUBLIC INFORMATION DIRECTOR 3

State of Louisiana

$64K — $126K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR
  • 6 years of experience in any field plus 5 years in public relations or related fields; OR
  • A bachelor's degree plus 5 years of experience in public relations or related fields; OR
  • An advanced degree in a relevant field plus 4 years of experience in public relations or related fields;
  • Strong familiarity with crisis communication and media interactions.

Responsibilities

  • Serve as the agency spokesperson for public relations programs across all areas.
  • Direct and oversee the public relations/communications division and manage its budget.
  • Act as spokesperson during crises and represent the agency in media interactions.
  • Approve all information published on the agency's website as its web administrator.
  • Conduct research and develop proactive public relations programs that enhance agency interactions.
  • Manage the budget for communication and promotional strategies, adjusting as necessary.
  • Plan and coordinate statewide press events and advise agency officials on media interactions.

Benefits

  • Professional development opportunities
  • Supportive work environment for individuals with disabilities
  • Standard state employee benefits, including health insurance and retirement plans.
Full Job Description
Salary : $5,375.00 - $10,546.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number:
Department: DPS-Office of Motor Vehicles
Opening Date: 09/18/2026
Closing Date: 9/23/2026 11:59 PM Central

About this Job
The Public Information Director serves as the strategic voice, media bridge, and chief storyteller for the Office of Motor Vehicles (OMV). Far from a traditional desk job, this leadership position is dedicated to reshaping public perception and modernizing how millions of residents interact with essential our government services. Operating at the intersection of media relations, digital marketing, crisis management, and executive communications, the Pubic Information Director ensures transparent, clear, and proactive engagement across every platform.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Core Competencies:

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Managing Programs: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes

Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions

Preferred Competencies:

Championing Continuous Improvement: The ability to promote and implement ongoing enhancements in processes, products, services, or organizational culture

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.
Minimum Qualifications
Eight years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR

Six years of full-time experience in any field plus five years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR

A bachelor's degree plus five years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR

An advanced degree in public relations, marketing, communications, journalism, or English plus four years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

  • Serve as agency spokesperson and is responsible for public relations programs in all programmatic areas of the state agency.
  • Direct the operation of the entire public relations/communications division and budget
  • Serve as the agency spokesperson in crisis situations, as well as with the media and at community and agency meetings.
  • Serve as agency web administrator, approving all information that is published to the agency Internet web page,
  • Conduct research and develops objectives and programs for pro-active positive public relations interactions across the state for all agency programs
  • Manage the communications, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary adjustments and approving and reviewing expenditures, plans and directs advertising, public relations and promotional campaigns and strategies for a large agency.
  • Produce and/or direct radio or audio-visual productions, develop the material and script and oversee production of audio/video programs and PSAs.
  • Oversee agency use of contracted advertising and public relations activities.
  • Plan and coordinate statewide press conference tours for the agency secretary and governor and other special events.
  • Advise agency officials on proper public relations interview techniques before media contact.
  • Write materials for and directs the layout and production of informational materials such as newsletters, bulletins, pamphlets, directories, and posters.
  • Initiate, develop, and maintain local, national, and international media and public contacts for disseminating agency information.
  • Research materials for and writes speeches, news releases, and position papers on selected topics for agency officials.
  • Work closely with OMV Executive team support all administrators and their specific programs, and supervise a Public Information Officer.


Position-Specific Details:

Appointment Type: This posting may be used to fill a probational, promotional, or job appointment.
Career Progression: This position does not participate in a Career Progression Group.
Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Compensation: The salary offered will be determined based on qualifications and experience. Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply"above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Department of Public Safety
ATTN: Human Resources/ Latedra Drummond
P.O. BOX 66614
Baton Rouge, LA. 70896
Email:
01

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
  • I communicate unclearly, use poor tone, and ignore the audience.
  • I share main ideas clearly and adapt to the audience when reminded.
  • I communicate clearly, listen actively, and explain complex ideas well.
  • I craft messages that connect, inspire, and drive action across audiences.

02

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
  • I struggle to understand customer needs, provide clear information, or resolve issues.
  • I respond to customer needs with some support and build basic working relationships.
  • I understand customer needs, communicate clearly, and deliver timely, reliable service.
  • I anticipate customer needs, build trust, and deliver personalized, proactive service.

04

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05

MPg: Managing Programs - How well do you plan, run, and improve programs to achieve long-term goals?
  • I struggle to connect program work to goals, manage resources, involve stakeholders, or track outcomes.
  • I manage parts of programs with support, but I don't always communicate clearly or use data consistently.
  • I develop clear program plans, shift resources as needed, coordinate with stakeholders, manage risks, and use data to improve results.
  • I lead long-term planning, build cross-team trust, use data and evaluation to innovate, and communicate strategically to keep programs aligned with big-picture goals.

06

MPg: Managing Programs - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07

TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?
  • I miss key details or oversimplify information, and my conclusions may not be based on evidence.
  • I try to analyze information, but I may overlook the relevance or credibility of my sources.
  • I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
  • I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

08

TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09

To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?
  • Yes
  • No

10

If you answered "Yes" to the above question, please list the name of your relative and relationship. If you answered "No" to the above question, enter N/A
11

Previous state experience or other experience WILL NOT be researched at this stage of the hiring process. Information not present on the actual application will not be considered for qualifying purposes. Did you list ALL of your job experience and education on your application? If not, please add to your profile before submitting. qualifying?
  • Yes
  • No

Required Question

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