ICF seeks a highly qualified candidate to serve as the Psychosocial Manager to work on a national technical assistance project. The purpose of this project is to provide legal services for Unaccompanied Children from Office of Refugee Resettlement (ORR) care and custody and to expand the legal community's skills and capacity to provide immigration legal support. The Psychosocial Manager is responsible for developing and overseeing psychosocial support services across the network for UAC seeking legal assistance and under universal representation. This includes the development of processes and tools to support all facets of the psychosocial legal work.

The successful candidate will have broad knowledge of psychosocial services provided in person and remotely including biopsychosocial assessments and trauma informed care.

Key Responsibilities

• Psychosocial Manager responsibilities include:
• Setting standards in conjunction with network providers for psychsocial services
• Work collaboratively across teams to identify knowledge gaps and training and technical assistance needs.
• Developing processes, tools, strategies, and data collection fields for psychosocial services
• Insert trauma informed expertise into tools and strategies to be adopted by direct service practitioners
• Capture tools, strategies, and processes from partner organizations that can be standardized as best practice
• Coordinate all work with SMEs and partners in delivering psychosocial services.
• Inform all quality management and reviews of psychosocial services
• Work with the Stakeholder Manager to assure all services are provided across the network to meet the needs of UAC to participate meaningfully in their own legal representation

Basic Qualifications

• Master's degree in social work, public administration, or related field which requires an understanding of written communication. Licensed clinical practitioner.
• A minimum of 5 years managing projects, tasks, or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships
• A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for capacity building projects.
• A minimum of 3 years' experience doing assessments, developing trauma informed interventions, and making referrals of traumatized or vulnerable populations.

Preferred Skills

• Experience in project management, and communication.
• Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings.
• Working knowledge of the refugee, immigrant, and asylee challenges.
• Experience working for a refugee program.
• The ability to obtain and maintain a Public Trust.

Professional Skills

• Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
• Exceptional project management skills, with a focus on TA project management.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs.
• Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
• Excellent verbal, interpersonal and written communication skills.
• Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy.
• Proficient with MS office applications (i.e. Word, Excel, and PowerPoint).

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [redacted] for assistance.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$89,649.00 - $152,404.00

Nationwide Remote Office (US99)