About the Role

The Provider Partnership Manager is dedicated to developing and cultivating relationships through face-to-face interaction with Physicians, Practice Managers, and medical office staff. In this role, you will build relationships with Primary Care and Specialty Care Practices in their respective territory to educate current partner practices on SonderMind's programs and services, provide ongoing training on engagement processes, deliver regular updates to the practices, and develop relationships with new practices. You will collaborate our Account Executives to coordinate practice and system level strategy. The Provider Partnership Manager must be a self-starter with high energy who will be responsible for working daily with practices to identify and resolve barriers to engaging clients into SonderMind care.

This role can sit in either Dallas, Texas, San Antonio, Texas, or Austin, Texas, will require regular weekly travel to multiple on-site locations.

What you'll do

• Meet face-to-face with medical practices to educate them on services and intake processes, conduct training presentations and lunch / learns with practice staff
• Create, foster, and enhance relationships with targeted practices through consistent and strategic field and virtual outreach
• Collaborate on and execute direct communications with practices to ensure patient awareness, onboarding efficiency and timeliness
• Coordinate with Account Executives and marketing for engagement strategies, campaigns, and promotional activities
• Drive practice level activities to achieve access targets for designated geography
• Communicate and collaborate with multiple internal and external stakeholders
• Be adaptable and able to pivot based on shifting priorities
• Ensure all interactions and communications with referring physicians follow legal and ethical guidelines

What does success look like?

• Obtain the ability to communicate the full value of partnering with SonderMind to everyone from frontline office resources to physicians.
• Meet or exceed monthly performance goals
• Maintain a consistent daily output of outreach and engagement activities to support monthly quota
• Within 90 days, be fully ramped up across all practices in your respective territory driving target level of engagement

Who You Are

• Must reside in the either Dallas, San Antonio, or Austin
• 3 + years of recent healthcare sales experience / community outreach and/healthcare liaison/ (direct relationship sales experience)
• Self-starter that takes initiative and adapts to changing demands
• Brings a positive and professional attitude to work every day
• Growth mindset, always ready to learn and apply new strategies or approaches
• Superior attention to detail and time management skills
• Excellent verbal and written communication skills
• Highly organized
• Experience with a CRM software (Salesforce preferred)

Our Benefits

The anticipated salary range for this role is $80,000-$90,000. In addition to base salary, this position is also be eligible to participate in our equity.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people's careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A generous PTO policy, with a minimum of three weeks off per year
• A holiday schedule that follows standard U.S. holidays
• Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
• Competitive Medical, Dental, and Vision coverage, with plans to meet every need - including HSA (with $1,100 company contribution) and FSA options
• Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)
• Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8-16 weeks of paid leave
• 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested
• Join teammates from across the country at our annual company gathering
• Company shutdown between Christmas and New Year's
• Supplemental life insurance, pet insurance, commuter benefits, and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.
AI in our Hiring Process

At SonderMind, we use technology, including AI-assisted tools, to support our recruiting process. These tools help us operate efficiently and provide a consistent, timely experience for every candidate. They may assist our team with activities such as scheduling interviews, taking notes and transcriptions, organizing candidate information, and coordinating outreach. In the course of using these tools, we may process the personal and professional information you share with us as part of your application.

All hiring decisions at SonderMind, including whether to advance, reject, or extend an offer to a candidate, are made by members of our recruiting and hiring teams. We do not rely on automated systems to make these decisions about candidates.

We are committed to a fair and equitable process. If you have questions about the technologies used in our recruiting process, would like to request an alternative method of engagement, need an accommodation, or would like a member of our team to review a decision about your candidacy, please contact us at [email protected].