Xcel Energy

Protection Services Agent/Senior Protection Services Agent

Xcel Energy • $73K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Criminal Justice, Security, Business, Public Administration, or related field; or equivalent experience.
  • 5-7 years of industrial security experience in a corporate setting or military/law enforcement background.
  • Desirable training in crime prevention/loss prevention.
  • Strong oral and written communication skills.
  • Ability to work independently and make critical decisions with minimal management input.
  • Flexibility in working hours to meet situational demands.
  • Physical capability to meet job demands, including site inspections.

Responsibilities

  • Conduct security risk assessments and surveys to recommend asset protection measures.
  • Create and update site-specific security plans in collaboration with site management.
  • Develop and present security awareness programs for timely communication of security information.
  • Implement and manage incident intake and investigations program for asset loss cases.
  • Coordinate special event security with business units and law enforcement, including threat assessments.
  • Participate in emergency response program, ensuring communication protocols are established.

Benefits

  • Annual Incentive Program
  • Medical/Pharmacy Plan
  • Dental and Vision Insurance
  • Life Insurance
  • Tuition reimbursement
  • 401(k) plan with pension options
  • Paid time off (PTO) and Holidays
Full Job Description
Position Summary

Ensure effective implementation of a company-wide Protection Services program. Develop, and implement programs to meet regulatory requirements, protect Company assets and prevent the loss/damage to Xcel Energy personnel, property, and information. Responsible for the implementation of a broad range of strategic security consultative services as directed by Enterprise Security management. Conduct complex investigations and work with other members of the staff to ensure successful and timely closure of cases.

Essential Responsibilities

  • Conduct security risk assessments and security surveys in accordance with regulatory and non-regulatory requirements, standards, guidelines and industry best practices. Recommend appropriate asset protection measures and controls to reduce the Company's exposure to terrorism, theft, property damage, and Company liability at company-wide facilities. Provide consultations as needed. This also includes working with the security systems team to design effective security systems based on survey recommendations that will meet regulatory requirements.
  • Create and update site-specific security plans for all required sites. Work directly with site management and ensure the plan addresses regulatory requirements while meeting the needs of the business operations. Assess the site to ensure the plan is being followed.
  • Develop and present regulated and non-regulated security awareness programs to ensure timely and effective communication of security related information to management, employees and contractors.
  • Implement and participate in the department's incident intake and investigations program ensuring management has the necessary facts to make appropriate decisions regarding security and the disposition of cases involving suspected loss of company assets and/or violation of company policies. Develop and deploy loss prevention strategies at high-risk sites. Personally conduct critical investigations involving risk to the corporation. This program also includes reviewing existing policies and procedures and making necessary recommendations to management on process improvements.
  • Participate in the department's special event program, ensuring that the events are coordinated with Xcel Energy business units, law enforcement agencies and vendors. Planning encompasses threat assessment and identification of measures to deter, detect and respond to potential contingencies.
  • Participate in the department's emergency response program. Coordinate with Xcel Energy business units and law enforcement agencies to ensure proper communications protocols are in place with appropriate parties. Assist in the development of security policies and procedures for emergency events that may take place.


Minimum Requirements - Protection Services Agent ($73,700 - $104,633.33)

  • Bachelor's degree in Criminal Justice, Security, Business, Public Administration or a related field; or an equivalent combination of education, training and experience.
  • At least five years of industrial security experience in a corporate environment or a combination of military and law enforcement experience.
  • Crime prevention/loss prevention training and experience is desirable.
  • Excellent oral and written communication skills required.
  • Must be able to work alone and make critical decisions with little input from management.
  • Must be able to work flexible hours to meet situational demands.
  • Must be physically capable of meeting demands of the position.
  • This position is subject to 24-hour on-call status and response.
  • Valid driver's license required.
  • Must be able to travel with little advanced warning.
  • CPP or PSP certification desired.
  • Must be able to personally conduct site inspections at a variety of facilities, such as power plants, service centers, electric substations and office buildings.
  • Must be able to climb ladders, to inspect roof hatches or other such openings, lift floor tiles to inspect under the floor, to get down on hands & knees to see under flooring or inspect culverts or holes in fences, walk on uneven surfaces or terrain such as those found at substations or generation facilities.


Minimum Requirements - Senior Protection Services Agent ($84,900 - $120,566.66)

  • Bachelor's degree in Criminal Justice, Security, Business, Public Administration or a related field; or an equivalent combination of education, training and experience.
  • At least seven years of industrial security experience in a corporate environment.
  • Ability to interface with and/or collaborate with others to develop security solutions that fit within the business framework and budget.
  • Ability to work alone and make critical decisions with little input from senior management.
  • Demonstrated, expert knowledge of investigative strategies and techniques, to include interviewing.
  • Proven written and verbal communication skills.
  • Ability to work flexible hours to meet situational demands.
  • Ability to travel with little advanced warning.
  • Subject to 24 -hour on-call status and response.
  • Valid driver's license.
  • CPP or PSP certification desired.


The anticipated starting base pay for this position is: $73,700.00 to $120,566.66 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/14/26

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

About Xcel Energy

Xcel Energy Careers

Join the dynamic team at Xcel Energy, where innovation meets expertise in the pursuit of sustainable energy solutions. As a leading energy company, Xcel Energy offers unparalleled job opportunities that empower professionals to advance their careers while contributing to environmental stewardship.

Work You’ll Do

At Xcel Energy, you’ll collaborate with skilled professionals dedicated to pioneering advancements in the energy sector. Our team is at the forefront of developing sustainable energy technologies that revolutionize how people consume energy. By joining us, you will be part of a culture that values diversity, leadership, and professional growth.

Innovate and Lead

Step into a role where your skills will directly enhance our capabilities in delivering reliable and sustainable energy. Xcel Energy is a hub for innovation, where your ideas can lead to groundbreaking solutions that shape the future of energy. Our leadership is committed to fostering an environment where creativity and strategic thinking are at the core of our operations.

Career Development

Xcel Energy is deeply invested in the professional development of its team members. With a variety of career paths available, from engineering to customer service, your journey with us is filled with endless possibilities. We support your growth with robust training programs, leadership development opportunities, and diversity training that prepare you for success.

Join Our Team

Explore the numerous employment opportunities at Xcel Energy, from entry-level positions to senior roles. We are hiring individuals who are passionate about making a difference and ready to contribute their expertise to our mission of delivering safe, clean, and reliable energy.

Internship Programs

Kickstart your career with an internship at Xcel Energy. Our internships provide hands-on experience in real-world projects that matter. You’ll gain invaluable insights into the energy sector while developing essential skills that will enhance your resume and increase your marketability.

Benefits and Culture

Xcel Energy is not just about work; we care about our employees' well-being. We offer competitive benefits, including health care, retirement plans, and wellness programs, designed to keep you at your best. Our inclusive culture encourages collaboration and offers networking opportunities that foster connections and professional growth.

Stay Connected

Keep up to date with the latest at Xcel Energy: - **Search Xcel Energy Jobs**: Find positions that match your skills and interests. We look for driven, curious, and innovative team players. - **Read Careers Blog**: Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Xcel Energy. Join Xcel Energy today and be part of a team that is dedicated to building a sustainable future. Your career at Xcel Energy is not just a job; it’s an opportunity to excel in an environment that appreciates your contribution and supports your professional growth.
Learn more about Xcel Energy
Size
11,321 employees
Market Cap
$38.6 billion
Industry
Net Income
$1.4 billion
Founded
2000
5 Year Trend
+3.9%
Revenue
$11.5 billion
NASDAQ

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