Employment StatusUnion - CUPE Local 402 - Regular Full-Time
ScopePerforms specialized and complex duties related to property tax and/or utility accounts, managing the full-cycle processing of related transactions with accuracy and efficiency. Applies in-depth knowledge of procedures, policies, Provincial legislation, and City bylaws to interpret guidelines, resolve complex issues, and ensure compliance.
Responsibilities - Maintain accurate records and enter data related to Property Tax, Utility accounts, and other City revenue programs.
- Facilitate the entry of property tax transactions and utility billing activities for customer accounts in accordance with established procedures.
- Perform complex reconciliations of property tax and utility accounts involving significant municipal revenue.
- Perform and resolve discrepancies affecting financial records, billing, and reporting.
- Perform process to issue utility bills or process property tax transactions for relevant customer accounts.
- Perform analysis and reporting of property tax and utility accounts , identify discrepancies, and recommend corrective actions to ensure accuracy.
- Complete audit activities and assigned audit tasks under supervision.
- Communicate factual property tax and utility information and interprets departmental policies and relevant legislation.
- Perform other related duties as assigned.
Qualifications - Completion of grade 12 supplemented by a minimum of two introductory business and/or accounting courses equivalent to first year courses at a recognized post-secondary institute.
- Minimum of 5 years relevant experience, including 3 years of clerical/accounting experience in positions of increasing complexity and responsibility.
- Previous customer support experience, preferably in the financial or utility industry would be an asset.
- An equivalent combination of education, training and experience may be considered.
Other InformationNumber of Job Openings: 1
Pay Steps Hourly Rate (2024 Rates) Step 1
$37.23
Step 2 (6 Months)
$38.25
Step 3 (18 Months)
$39.34
Step 4 (30 Months)
$40.61
Conditions of EmploymentThis position requires completion of a Police Information Check.
Successful applicants must provide proof of qualifications.
Closing DateThis job will be posted until July 22, 2026.
