Yale University

Project Turnover Program Manager

Yale University$90K — $165K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field.
  • 7+ years of experience in facilities operations or related environment.
  • Expertise in managing capital projects in diverse sectors (research, academic, athletic).
  • Advanced proficiency in CMMS systems, especially Assetworks, for managing data.
  • Strong training skills with proven ability to bridge knowledge gaps between teams.

Responsibilities

  • Lead the operational readiness transition for all capital projects prior to handover.
  • Develop and manage standard operating procedures (SOPs) for project readiness.
  • Conduct compliance audits to ensure projects meet safety and sustainability standards.
  • Serve as the formal authority for project closeout sign-offs and resolutions.
  • Oversee accurate data migration into Assetworks for immediate transparency.
  • Manage warranty tracking and vendor obligations to safeguard investments.
  • Design and implement training for operational teams on new systems and technologies.

Benefits

  • Access to professional development opportunities.
  • Health, dental, and vision insurance options.
  • Retirement savings plans with employer contributions.
  • Generous paid time off and holiday schedule.
  • Tuition remission for employees and dependents.
Full Job Description

Overview

Reporting to the Director of Facilities Operations, the Project Turnover Program Manager leads the transition of all capital projects (large and small) into operational service. This role serves as the final "Gatekeeper," ensuring that facilities meet operational standards and data requirements before formal acceptance by the University.

1. Operational Readiness & "Gatekeeper" Authority

  • Standardization: Create and manage SOPs and turnover playbooks that define the "Operational Readiness" requirements for all capital projects.
  • Compliance Audit: Validate that all projects—from small asset replacements to large-scale construction—meet safety, regulatory, service, and sustainability needs and standards before turnover.
  • Final Approval: Serve as the formal sign-off authority for project closeout transfer to operations, ensuring all punch-list items are resolved.

2. Information Management & Assetworks (CMMS)

  • Data Integrity: Oversee the migration of accurate asset data into Assetworks, ensuring immediate transparency for maintenance teams. Coordinate with Maintenance Planning Manager on data transfer and setup (naming, templates, documentation,…)
  • Asset Lifecycle Deliverables: Audit and organize the transfer of critical documentation, such as:
    • Accurate As-Built drawings and BIM models.
    • O&M manuals and comprehensive asset inventories.
    • Permits, warranties, and service agreements.
  • Warranty Oversight: Manage the warranty tracking process and coordinate in-house and third-party vendor obligations to protect university investments. Coordinate with Facilities Operations (FacOps) Call Center for appropriate handling of service needs during warranty period.

3. Knowledge Transfer & Training

  • Program Development: Design and deliver training programs for FacOps teams to ensure they are fully prepared to operate new building systems and technologies.
  • Proactive Stewardship: Facilitate "deep-dive" sessions between Capital Project managers and frontline managers and staff to bridge the gap between construction and long-term maintenance.
  • Continuous Improvement: Solicit feedback from the FacOps community to identify process gaps and refine turnover methods.

4. Strategic Analysis & Leadership

  • Performance Metrics: Track and report on KPIs related to turnover efficiency, data accuracy, and equipment performance for senior leadership.
  • Cross-Functional Collaboration: Act as the primary liaison between Capital Projects, Engineering, Site Directors, and external contractors.
  • Lifecycle Planning: Support Site Directors in capital equipment acquisition and asset inventory reviews to align with long-term university goals.


Required Skills and Abilities

1. Strategic Facilities Leadership: Expert in managing capital project transitions for diverse university environments, including research, academic, and athletic facilities. Proven ability to lead "Operational Readiness" for large-scale new construction and renovations, ensuring seamless integration into the long-term facility portfolio.

2. Gatekeeper Authority: Serves as the primary arbiter for project closeouts, with the authority to audit and enforce strict operational standards. Skilled in establishing stage-gate protocols to ensure all systems are functional and compliant with safety, regulatory, and sustainability requirements before formal handover.

3. CMMS & Data Governance: Advanced proficiency in Assetworks and data management. Experienced in orchestrating the migration of technical data, including asset hierarchies and preventative maintenance schedules, to ensure immediate data transparency and actionable maintenance records from the moment of occupancy.

4. Lifecycle Integrity: Specialized in auditing complex turnover deliverables such as BIM models, as-built drawings, O&M manuals, and warranty registers. Expert in managing warranty recovery and third-party service agreements to protect institutional investments and ensure long-term asset performance.

5. Training & Knowledge Transfer: Accomplished in designing and delivering technical training programs that empower maintenance teams to operate new systems proactively. Exceptional at fostering cross-functional collaboration between capital planning, engineering, and frontline staff to bridge the knowledge gap.


Preferred Skills and Abilities

Preferred –PE, Facilities Maintenance accreditation such as APPA CEFP, BOMA CMCP, IFMA CFM. S1/P1/ E1 Trade license.

Principal Responsibilities

1. Strategy development and execution working with collaborators within and outside of the University. Working with leadership to develop and implement a strategic vision and work plans. 2. Recommend structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. 3. Advise leadership on broad range of strategic, development, and communications issues related to research and policy development opportunities. 4. Manage ongoing partnerships with local, state, national, and non-governmental organizations focused on health research, policy development and implementation. 5. Identify new opportunities for expanding the program within Yale and among other academic and non-academic organizations locally and nationally. 6. Seek external funding opportunities and assist with the submission of grant proposals. 7. New program and fund development, catalyzing program development throughout the University and with external collaborators. Develops the metrics to identify and measure the success of the program. 8. Envision and direct communications to support strong communication and promote visibility of the program both inside and outside Yale through strategic outreach, conference attendance, special events, media and other avenues. 9. Assumes primary accountability to initiate, design, and manage the compilation of program communications; identifying outreach potential and promoting philanthropic and collaborative support of the program. 10. Envision and execute the communications efforts for the program. Contribute to the development and assist in the management of content on the program27s website and monitors all changes and additions to the editorial content. Required Education and Experience Bachelor's degree in a related field and seven years of related experience or an equivalent combination of education and experience.

Job Posting Date

04/29/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Senior Manager; Senior Program Leader (P6)

Salary Range

$90,000.00 - $165,750.00

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Note

Yale University is a tobacco-free campus.

About Yale University

Yale University is a private Ivy League research university in New Haven, Connecticut. Founded in 1701, it is the third-oldest institution of higher education in the United States. Yale has a diverse student body and offers undergraduate and graduate degree programs in a range of academic fields. The university is known for its strong liberal arts program, as well as its professional schools of law, business, and medicine. Yale has produced numerous notable alumni, including five U.S. Presidents and 20 Nobel laureates.
Learn more about Yale University
Size
13,433 employees
Industry
Founded
1701

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