Project Technician - Tier 3 Network & Infrastructure Specialist

MSP Corp.

$80K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • College diploma or university degree in Information Technology or related field.
  • 5-7+ years of experience in project delivery within an MSP or enterprise IT environment.
  • Strong hands-on experience with enterprise networking (routing, switching, VLANs, VPNs).
  • Expertise in Windows Server environments and core Windows services.
  • Proven ability to manage and deliver multiple client projects concurrently.
  • Excellent troubleshooting, documentation, and communication skills.

Responsibilities

  • Lead the implementation of complex networking projects including new site builds, upgrades, and migrations.
  • Design, configure, and deploy enterprise LAN/WAN, VPN, SD-WAN, and firewall solutions.
  • Perform advanced Tier 3 troubleshooting and root-cause analysis for escalated network issues.
  • Ensure security best practices and compliance standards are met.
  • Deploy and configure Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
  • Perform on-site infrastructure work, including racking and cabling servers.
  • Collaborate with project managers, solution architects, and clients to define scope and technical requirements.

Benefits

  • Benefits package.
  • Dynamic work environment.
  • Corporate gym discounts.
  • Wellness days.
  • Opportunities for growth and training.
Full Job Description
About the Role

As a Project Technician - Tier 3 Network & Infrastructure Specialist, you will play a senior hands-on role in the planning, design, and delivery of complex network and infrastructure deployments for our clients. This position blends advanced networking expertise with deep server, virtualization, and on-prem infrastructure deployment skills. You will be responsible for both design and execution, including on-site work such as racking equipment, deploying servers, and implementing enterprise-grade solutions across hybrid environments. This role is ideal for a senior technician or engineer who is equally comfortable configuring firewalls and switches and deploying Windows server infrastructure, hypervisors, and storage platforms.
  • Location: London - Guelph
  • Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. - 5:00 p.m.
  • Work Mode: Hybrid (office, client sites, and remote)


What You Will Do

  • Lead the implementation of complex networking projects including new site builds, upgrades, and migrations.
  • Design, configure, and deploy enterprise LAN/WAN, VPN, SD-WAN, and firewall solutions (e.g., FortiGate, Cisco/Meraki, Palo Alto).
  • Perform advanced Tier 3 troubleshooting and root-cause analysis for escalated network issues.
  • Ensure security best practices and compliance standards are met (segmentation, MFA, encryption, secure access).
  • Deploy and configure Windows Server environments, including:
    • Active Directory
    • DNS, DHCP
    • Group Policy
    • File & Print Services
    • RDS
  • Perform on-site infrastructure work, including:
    • Racking and cabling servers, storage, and networking gear
    • Coordinating power, cooling, and rack layouts
  • Deploy and configure hypervisors and virtualization platforms, including:
    • VMware ESXi / vSphere
    • Windows-based virtualization platforms
  • Design and deploy server and storage solutions, including:
    • NAS and SAN platforms
    • Windows Server clustering (asset)
  • Participate in server refreshes, datacenter moves, and hybrid cloud integrations.
  • Work with vendors to deploy or migrate customer line of business applications.
  • Deploy and integrate Azure infrastructure (asset), including:
    • Virtual machines
    • Networking components
    • Hybrid identity and connectivity
  • Support hybrid environments integrating on-prem infrastructure with cloud services.
  • Collaborate with project managers, solution architects, and clients to define scope and technical requirements.
  • Document all designs, configurations, and deliverables clearly in internal documentation systems.
  • Provide technical guidance and mentorship to junior technicians and operations teams.
  • Participate in client meetings and provide post-deployment support and knowledge transfer.


What We Are Looking For

  • College diploma or university degree in Information Technology or a related field.
  • 5-7+ years of experience in project delivery within an MSP or enterprise IT environment.
  • Strong hands-on experience with:
  • Enterprise networking (routing, switching, VLANs, VPNs)
  • Windows Server environments and core Windows services
  • Physical infrastructure deployments and on-site work
  • Proven ability to manage and deliver multiple client projects concurrently.
  • Excellent troubleshooting, documentation, and communication skills.
  • Assets & Preferred Qualifications
  • VMware ESXi / vSphere experience
  • Windows Server clustering
  • Azure infrastructure experience
  • Fortinet NSE 4+ or equivalent
  • Cisco CCNP or equivalent
  • MCSA certifications (or equivalent experience)
  • AZ-104 (or equivalent Azure experience)
  • PowerShell or automation experience


Why MSP Corp
  • Benefits package.
  • Dynamic work environment.
  • Corporate gym discounts.
  • Wellness days.
  • Opportunities for growth and training.


Ready to make a difference? Join us and shape the future of modern work. Apply today!

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