The Project & Technical Support Engineer supports Mirion's Radiation Monitoring System (RMS) customer projects through the creation of test plans, test procedures, user's manuals, engineering analyses, and other project documents; participating in all phases of design of custom engineering projects including reviewing drawings for conformance to specification requirements; leading post-production and factory acceptance testing of customer projects; providing follow-on engineering support to customers after delivery, including occasional onsite support for training or commissioning.
Specific Requirements: The Project & Technical Support Engineer shall meet the following minimum qualifications:
- Bachelor's degree in nuclear (preferred), electrical, mechanical or a related field of instrument engineering.
- 3-5 years of relevant work experience.
- Basic knowledge of nuclear radiation characteristics, radiation instrumentation, radiation detectors & associated electronics (analog and digital) and nuclear analysis.
- Ability to work with low level radioactive material, in accordance with Mirion's Instruments radiation materials license requirements. Practical working experience in a nuclear facility is desirable.
- Strong computer and digital electronics skills. Proficient with MS Word, Excel, and PowerPoint. Experience in MCNP and Microshield analyses is very desirable.
- Good communications skills.
- Strong interpersonal skills.
- Must meet the NRC criteria for escorted access into nuclear power plants in the USA.
- Willing to travel to customer sites (~20% travel time).
Job Scope: Duties may generally be described as providing complete project & technical support for all Radiation Monitoring System (RAMSYS) projects/products.
Typical applications involve:
On-site and off-site customer technical support; Support in generating technical offers, generating test procedures & test reports; conducting acceptance testing; qualification testing; CGI dedication; training (on site & off site); system configuration and installation supervision.
Specific job duties include the following, plus others which may be assigned:
1. RMS project engineering, design and production support by:
- Reviewing RFQ and assisting in preparing technical proposals
- Assist in all phases of project negotiation & execution
- Evaluating the characteristics of the process monitor for specific application
- Configuring/Modifying RAMSYS monitors to adapt to the customer specifications
- Establishing test procedures and conducting post-production tests.
- Generating technical specifications for products and subcontractors.
- Reviewing production files (drawings & BOM).
- Generating root cause analysis & failure mode and effect analyses
- Preparing project compliance matrix
2. Perform acceptance/qualification testing and nuclear calibration by:
- Writing system test and calibration procedures for specific configurations.
- Performing system acceptance/qualification test and nuclear calibration.
- Preparing system test and calibration report.
- Reporting and resolving any non-conformance, if necessary.
3. Provide installation, training, and technical support by:
- Providing on-site installation supervision/assistance to customers.
- Writing system-specific operating instructions/ manuals.
- Training classes on-site and off-site.
- Providing on-line response for customer support as needed.
- Following up with customers to assure maximum customer satisfaction.
- Demonstrating equipment to customers (on-site, in the office and in exhibitions).
4. Perform related activities by:
- Evaluating the operation/performance of RMS equipment.
- Writing/revising Commerical Grade Item (CGI) dedication procedures, performing CGI dedication.
- Reviewing all RAMSYS related technical/marketing materials.
- Supporting sales and marketing efforts.
- Provide feedback concerning products (Mirion and competitors) and customer feedback.
5. Maintain and improve work area and technical competence by:
- Keeping an uncluttered, clean, and organized work area.
- Completing required training and performance goals successfully.
- Attending educational seminars, conferences, and workshops, as approved by supervisor.
- Acquiring in-depth knowledge of Mirion's product portfolio
