Job Title: Program Manager (Non-Technical)
Location: Redmond, Washington (Hybrid) 2 days per week onsite
Rate: 72-74
Duration: Through 1/9/2027 (Chance for Extension)
The Program Manager (Non-Technical) supports business operations, partner operations, and organizational effectiveness within a fast-paced, high-technology environment. This role is responsible for driving operational rhythm of business (ROB), enabling cross-functional collaboration, and delivering structured program and event support. The position focuses on improving operational infrastructure, maintaining collaboration tools, and ensuring seamless execution of events and internal processes.
Key ResponsibilitiesBusiness Operations and Program Management- Drive execution of business operations initiatives and program deliverables
- Support Rhythm of Business (ROB) activities, ensuring structured cadence and alignment across stakeholders
- Develop and maintain standard operating procedures (SOPs) and scalable operational processes
- Coordinate cross-functional efforts to deliver program objectives
Event and Meeting Management- Plan and execute events, including team meetings, town halls, and operational forums
- Manage logistics for in-person and virtual events, ensuring smooth delivery
- Support onsite coordination as required for key events and engagements
Collaboration Tools and Infrastructure- Maintain and optimize SharePoint sites, including content management and file organization
- Manage Teams meeting logistics and ensure collaboration tools are effectively utilized
- Establish and enforce best practices for file hygiene and knowledge management
Stakeholder Engagement- Partner with leadership and business stakeholders to align on priorities and deliverables
- Present updates, reports, and insights related to program status and operational performance
- Act as a central coordination point across internal teams
Required Skills and QualificationsPerformance MeasurementSuccess in this role will be measured by
:- Effective delivery and execution of events and business operations initiatives
- Quality and sustainability of operational infrastructure and processes
- Development and adoption of SOPs and process improvements
- Efficiency of collaboration tools and file management systems
- Stakeholder satisfaction and alignment across programs
Unique Selling Points- Opportunity to support senior leadership and key operational initiatives within a high-tech organization
- Direct involvement in building scalable operational systems and business infrastructure
- Exposure to cross-functional collaboration and strategic program management
- Hybrid work model offering both onsite engagement and flexibility
- Role with measurable impact on organizational effectiveness and execution excellence
Education- Bachelor's degree in Business Administration or a related field preferred
- Equivalent professional experience will be considered
Experience- Experience in business operations, program management, or project coordination
- Background supporting Rhythm of Business (ROB) processes and operational cadence
- Experience managing collaboration tools such as SharePoint and Microsoft Teams
- Experience supporting events and organizational initiatives
Core Skills- Strong program management and organizational capabilities
- Advanced proficiency in SharePoint administration and file management best practices
- Expertise in Microsoft Teams and collaboration tools
- Strong communication and stakeholder management skills
- Attention to detail with the ability to manage multiple priorities
- Problem-solving and process improvement mindset
- Ability to work independently and drive execution
Candidate Requirements- Ability to work in a hybrid environment with onsite presence as required
- Strong operational discipline with a focus on structured processes and documentation
- Experience supporting business leaders and cross-functional teams
- High level of organization and attention to detail
- Ability to manage multiple concurrent workstreams in a dynamic environment
Assessment Process- Interview process consists of one to two rounds
- Evaluations will focus on program management capabilities, operational execution, and tool proficiency
- Candidates will be assessed on experience supporting business operations and organizational processes
