American Electric Power

Project Outreach Specialist Senior-Staff

American Electric Power$87K — $151K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in journalism, business, marketing, communications, or related field.
  • 4-5 years' experience in Utilities or Corporate Communications.
  • Skills in customer service, marketing, media relations, or related fields.
  • Ability to handle multiple projects and assignments effectively.
  • Experience with interacting with external stakeholders, including landowners and regulators.

Responsibilities

  • Work with landowners to gather project routing information and address issues.
  • Represent AEP Transmission in public interactions and educate stakeholders about projects.
  • Develop customer outreach strategies to facilitate communication and project success.
  • Provide field support for project execution, ensuring timelines are met.
  • Coordinate communications between project teams and external affairs teams.

Benefits

  • Comprehensive benefits package to support employee well-being.
  • Opportunities for professional development and training.
  • Payment for job-related travel expenses.
  • Support for work-life balance with attendance at community and regulatory events.
Full Job Description
Job Posting End Date
08-17-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

This position is a key resource for public interactions and project outreach to support AEP's electric transmission investment in Ohio, Indiana, and Michigan. Specifically, this senior level contributor is instrumental in representing AEP and its operating companies. This individual will perform with little oversight on complex projects to help AEP and its affiliates successfully put transmission projects in service. As a senior member of the team, this individual is also responsible for coaching, training, quality control, vendor on-boarding, and support of region wide support tools including AEPTransmission.com and other traditional and electronic tools. This position requires the ability to lead people and contractors. A lead member of project outreach team who interfaces with or supports interactions with external audiences, including individual customers, media outlets, and regulatory and elected officials

Job Description

What you'll do:
  • Works directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.
  • Represents AEP Transmission and projects to external affairs teams and educates the public (landowners, thought leaders, elected officials) about proposed transmission projects.
  • Determines and guides customer outreach strategies that improve two-way communications and line routing success at the project level. Also, will have the responsibility of directing outside consultants and resources in support of individual projects.
  • Provides field support to transmission siting, line engineering, right-of-way, and project management team to ensure projects are executed on time.
  • Works closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects. Coordinates deployment of resources accordingly.

What we're looking for:

Project Outreach Specialist Senior SG7

Education:
  • Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, public affairs, or related field.

Experience:
  • Four years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field

Project Outreach Specialist Principal SG8

Education:
  • Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.

Experience:
  • Minimum five years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.

Project Outreach Specialist Staff SG9

Education:
  • Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.

Experience:
  • Minimum five years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.

In addition:
  • Travel requirements are expected 20-30% of the time.
    • Some overnight travel to facilities and projects (field work) is required periodically.
  • Physical demand level is sedentary
  • These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc.
  • The ability to handle multiple projects and assignments is critical.
  • May require extended hours to accomplish assigned tasks to meet requirements and schedules.


Where you'll work

This role sits on site in New Albany, Ohio

What you'll get:

Project Outreach Specialist Senior SG7($87,633-$109,544)

Project Outreach Specialist Principal SG8($98,993-$128,689)

Project Outreach Specialist Staff SG9($116,255-$151,132)

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

American Electric Power (On-Site)

$87K- $151K / Year

#LI-Onsite

#AEPCareers

#projectoutreach

Compensation Data

Compensation Grade:

SP20-009

Compensation Range:

$87,633.00 - $151,132.50

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

Stay Connected

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ

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