Project Manager

Worldcom Exchange

$80K — $120K *
US-AnywhereRemote in Salem, NH
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT Related field or equivalent experience
  • Strong leadership, decision-making, and process management skills
  • Excellent written and verbal communication abilities
  • Proficiency in project management software (MS Project, Visio, etc.)
  • Ability to troubleshoot and improve internal processes for better customer satisfaction
  • Team player with strong problem-solving skills
  • Capable of managing multiple projects and shifting priorities effectively

Responsibilities

  • Communicate effectively with urgency and attention to detail
  • Oversee change management processes to meet project goals
  • Create and maintain comprehensive project documentation, including implementation plans and status reports
  • Manage day-to-day operations of projects, ensuring client expectations are met
  • Develop long-term partner relationships with clients to resolve satisfaction issues
  • Proactively identify project scope changes and devise contingency plans
  • Plan and track inventory delivery to customer locations

Benefits

  • Collaborative work environment fostering innovation
  • Opportunity to lead impactful engineering projects
  • Potential for professional growth within a dynamic team
  • Engagement with cross-functional teams including Sales and Engineering
  • Focus on customer satisfaction and process improvement initiatives
Full Job Description
Project Manager

Overview:

WEI has an exciting opportunity for a Project Manager in our Engineering department. Provides leadership and effective management of the embedded value-added projects to achieve company goals and high levels of customer satisfaction. Collaborates with resources within Sales, Engineering Services, Integration, Operations, and all other support teams. Develops the strategy and leads process improvement that increase customer satisfaction and minimize project risks.

Responsibilities :
  • Understand the importance of a strong sense of urgency, communicating effectively and having a keen attention to detail
  • Oversees change management on the overall project scope, according to a predefined change process, to meet project goals
  • Creates and maintains project implementation plans, design documents, project budget, status reports, and all other project management-related documentation. This includes updating all internal systems to ensure all documented information aligns with the current project status
  • Resolves all client satisfaction issues and develops a partner relationship for the long-term benefit of the client and organization
  • Proactively manage day-to-day operational and tactical aspects of multiple or large scale projects from beginning to end, including client interaction and expectations
  • Proactively manage changes in project scope, change orders, identify potential issues and devise contingency plans
  • Plan, schedule and track inventory delivery to customer sites
  • Effectively communicate delivery expectations to project resources and stakeholders in a timely and clear fashion
  • Assists in coordination of on-site third party resources when applicable
  • Conducts regular scheduled status calls and high level customer interaction
  • Provide leadership, guidance and resolution in responding to project related issues

Requirements and Skills Preferred:
  • Finds technology and innovation intriguing and likes to have fun while approaching your work with passion and enthusiasm.
  • Team player with the ability to work with others and solving problems.
  • Strong interpersonal, written and oral communication skills
  • Strong ability to work independently or in a team-oriented, collaborative environment
  • Ability to effectively prioritize and execute tasks
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Strong leadership, critical thinking, decision-making and process management skills.
  • Self-starter, self-motivated, able to influence others and help solve problems, and create win-win solutions.
  • Ability to troubleshoot and improve internal processes that will increase customer satisfaction.
  • Demonstrated excellence in, oral, written and presentation communication skills.
  • MS Word, MS Excel, PowerPoint, MS Project, Visio, SharePoint, or equivalents.

Education and/or Certifications:
Bachelor's degree in IT Related field or related experience

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