Project Manager - Wireless Services

Department: Operations

Employment Type: Full Time

Location: United States - Kent, WA

Reporting To: Jacob Bell

Compensation: $90,000 - $115,000 / year

Description

The Project Manager is responsible for managing Wireless Services projects from initial handoff through customer acceptance and financial closeout. This role works closely with customers, field operations, subcontractors, and internal teams to ensure projects are completed safely, on schedule, within budget, and in accordance with customer requirements.

The Project Manager serves as a primary point of contact for assigned projects and is responsible for coordinating project schedules, resources, financial performance, change orders, billing, documentation, and closeout. This position requires strong ownership, communication, organization, and the ability to manage multiple projects and priorities at the same time.

Key Responsibilities

• Manage wireless infrastructure projects from kickoff through completion and customer acceptance.
• Develop and maintain project schedules, milestones, priorities, and deliverables to ensure projects are completed on time.
• Coordinate with customers, Construction Managers, field teams, subcontractors, engineering, and internal support teams to ensure successful project execution.
• Monitor project progress and proactively identify schedule, scope, material, permitting, access, or resource issues that could impact delivery.
• Develop and implement recovery plans when projects fall behind schedule or encounter execution challenges.
• Serve as the primary point of contact for assigned customers, providing clear communication on project status, risks, schedule changes, and required decisions.
• Manage project financial performance, including budgets, costs, gross margin, billing milestones, and potential cost overruns.
• Identify, document, and manage project scope changes and change orders, ensuring appropriate customer authorization and accurate tracking through billing.
• Coordinate field resources and subcontractors to ensure teams have the required information, materials, equipment, access, and support to complete work safely and on schedule.
• Manage project closeout through customer acceptance, ensuring punch-list items, required documentation, approvals, change orders, and final invoicing are completed.

Skills, Knowledge and Expertise

• Minimum of 3 years of project management experience in wireless telecommunications, construction, utilities, or related infrastructure industries.
• Experience managing multiple projects simultaneously, from project handoff through completion and customer acceptance.
• Strong understanding of project schedules, budgets, scope, costs, and financial performance, including forecasting and identifying potential cost overruns.
• Experience working directly with customers and field operations, with the ability to communicate project status, risks, schedule changes, and required actions effectively.
• Experience coordinating subcontractors, field teams, and project partners to ensure projects are completed safely, on schedule, and in accordance with customer requirements.
• Strong problem-solving and risk-management skills, with the ability to identify issues early, develop solutions, and drive them through resolution.
• Experience managing project scope changes and change orders, including documentation, customer approvals, tracking, and billing.
• Strong organizational, communication, leadership, and accountability skills, with the ability to take ownership of projects and manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Teams, as well as familiarity with project management, construction management, or ERP systems.
• Ability and willingness to travel to project locations and work in both office and active construction-site environments, with a valid driver's license and acceptable driving record.

This role is critical to Utilities One's ability to deliver reliable, high-quality wireless infrastructure services to its customers. The Project Manager of Wireless Services is responsible for driving successful project execution from kickoff through completion, ensuring projects are delivered safely, on schedule, within budget, and in accordance with customer requirements. Success in this role directly impacts customer satisfaction, project profitability, operational efficiency, and Utilities One's reputation as a trusted wireless infrastructure partner.

Benefits

• Commission Plan Based on Performance;
• Health Insurance plans; (health, dental, vision);
• Whole Life Insurance;
• 401k Plan;
• PTO/Paid Holidays;
• Great Work Environment;
• Career Advancement Opportunities.