University of Waterloo

Project Manager

University of Waterloo • $73K — $92K *
Waterloo, ON N2J 1A1In-Person
Education, Government & Non-Profit
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or related field, or equivalent experience.
  • 3-5 years of project management experience in a multi-stakeholder environment.
  • Experience in academic operations support in a post-secondary setting is a plus.
  • Familiarity with process design and continuous improvement methods.
  • Project Management Professional (PMP) certification is an asset.

Responsibilities

  • Lead project planning and delivery across multiple campuses to ensure effective program implementation.
  • Implement and coordinate graduate program operational processes in line with academic and professional standards.
  • Monitor project progress, manage risks, and adjust plans as necessary to meet outcomes.
  • Provide regular updates and strategic recommendations to leadership for informed decision-making.
  • Build and maintain relationships with stakeholders to facilitate program success and issue resolution.
  • Develop an integrated scheduling approach to streamline program delivery.
  • Conduct analyses on project performance to identify trends and areas for improvement.

Benefits

  • Professional development opportunities within the academic field.
  • Collaboration with diverse internal and external stakeholders.
  • Opportunity to shape new graduate programs and make a significant impact.
  • Exposure to project management in a complex, dynamic environment.
  • Potential for long-term employment based on program success and funding.
Full Job Description
Job Requisition ID:


Time Type:
Full time

Employee Group:
Staff

Job Category:
Project and Program Management

Employment Type:
Temporary

Department:
Faculty of Arts - School of Accounting and Finance - Administration

Hiring Range:
$73,695.42 - $92,119.28

Posting Information:This posting is for an existing vacancy.

Term: 2 years

Internal posting expires Thursday July 23rd at 11:59 PM

Job Description:

Primary Purpose

The Project Manager is responsible for designing, building and implementing the administrative and academic support processes for the new graduate programs of the School of Accounting and Finance ('SAF'). The PM leads this work across multiple campus locations (Waterloo and downtown Toronto), collaborating with internal and external stakeholders, including partners within the CPA profession and aligning with Certified Professional Accountant (CPA) standards and institutional requirements. The Project Manager is accountable for developing an integrated scheduling approach for SAF graduate programming and ensuring effective program delivery that supports academic quality and maintains the reputation of the School of Accounting and Finance.

Key Accountabilities

Project Management
  • Leads the planning and delivery of projects, including determining scope, resourcing requirements, timeline, milestones and dependencies to support integrated program delivery, in collaboration with leadership.
  • Leads the implementation and coordination of new and revised graduate program operational processes, ensuring alignment with academic, administrative, and professional requirements.
  • Monitors progress, manages risks and dependencies, and adjusts plans to achieve program outcomes.
  • Provides regular updates and recommendations to leadership to support decision-making and program implementation success.
  • Establishes and maintains relationships with internal and external stakeholders to support program implementation and delivery.
  • Engages stakeholders to support coordination, issue resolution, and shared accountability for program success.
  • Ensures alignment with University policies, procedures, and governance requirements.


Platform Implementation
  • Leads the design and implementation of an integrated scheduling approach to support graduate program delivery across multiple campuses.
  • Defines scheduling requirements, constraints, and priorities in alignment with academic programming, resource availability, institutional policies and professional designation requirements.
  • Collaborates with academic and administrative stakeholders to align course scheduling, sequencing, course support and delivery models.
  • Develops and implements scheduling frameworks and tools that enable coordinated, efficient, and scalable program delivery.
  • Establishes standards and documentation to support consistent scheduling practices and long-term sustainability and efficiency.
  • Other related duties as assigned


Change Management and Communication
  • Leads change management activities to support implementation and adoption of new and revised programs and processes.
  • Assesses impacts and supports stakeholder readiness across multiple campuses and partner groups.
  • Develops and maintains user-friendly documentation of processes and procedures to support effective training during implementation and ongoing maintenance.
  • Delivers communications to support awareness, understanding, and adoption of changes.


Reporting and Continuous Improvement
  • Monitors and analyzes projects and program performance using defined metrics and indicators.
  • Prepares reports and presentations for leadership on project outcomes and recommendations.
  • Analyzes scheduling models and program data to identify trends, risks, and opportunities for optimization.
  • Provides insights and recommendations to inform program delivery, resource planning, course support and scheduling decisions.
  • Maintains and enhances reporting approaches to support continuous improvement.
  • Conducts environmental scans and analysis to inform program and process improvement, enhancing the student learning experience.
  • Identifies opportunities to strengthen program delivery and maintain the reputation of the School of Accounting and Finance.


Process Design and Integration
  • Designs and implements processes that align with academic, administrative, and professional accreditation requirements.
  • Ensures integration of new processes within existing institutional frameworks and systems.
  • Identifies opportunities to improve efficiency, consistency, and effectiveness of processes.


Required Qualifications

Education
  • Bachelor's degree in business administration or a related field, or equivalent combination of education and experience.
  • Project Management Professional (PMP) certification is considered an asset.


Experience
  • Minimum of 3-5 years of experience in project management within a complex, multi-stakeholder environment.
  • Experience supporting academic operations in a post-secondary environment is considered an asset.
  • Experience planning and delivering projects, including scope development, stakeholder engagement, developing process documentation, and performance monitoring.
  • Experience in designing and implementing business or academic processes.


Knowledge/Skills/Abilities
  • Knowledge of project management principles and practices.
  • Knowledge of process design and continuous improvement approaches.
  • Strong oral and written communication skills, including the ability to articulate complex information to diverse audiences.
  • Relationship management and stakeholder engagement skills to collaborate across functional teams and external partners.
  • Analytical and problem-solving skills to assess issues, identify risks, and support solutions.
  • Data analysis skills to interpret information, identify trends, and support decision-making.
  • Organizational and time management skills to coordinate multiple priorities and deadlines.
  • Ability to manage multiple projects and priorities and adapt to changing program needs in a dynamic, multi-stakeholder environment.
  • Ability to support change initiatives and facilitate stakeholder adoption.
  • Ability to work independently with limited direction while collaborating effectively with others.
  • Ability to exercise judgment in identifying issues, determining priorities, and escalating as appropriate
  • Proficiency with standard office and data management tools.

About University of Waterloo

The University of Waterloo is a public research university with a main campus in Waterloo, Ontario, Canada. The main campus is on 404 hectares of land adjacent to "Uptown" Waterloo and Waterloo Park. The university also operates three satellite campuses and four affiliated university colleges. The university offers academic programs administered by six faculties and thirteen faculty-based schools. Waterloo operates the largest post-secondary co-operative education program in the world, with over 20,000 undergraduate students enrolled in the university's co-op program. Waterloo is a member of the U15, a group of research-intensive universities in Canada. The institution originates from the Waterloo College Associate Faculties, established on 4 April 1956; a semi-autonomous entity of Waterloo College, which was an affiliate of the University of Western Ontario. This entity formally separated from Waterloo College and was incorporated as a university with the passage of the University of Waterloo Act by the Legislative Assembly of Ontario in 1959. It was established to fill the need to train engineers and technicians for Canada's growing postwar economy. It grew substantially over the next decade, adding a faculty of arts in 1960, and the College of Optometry of Ontario, which moved from Toronto in 1967. The university is a co-educational institution, with approximately 36,000 undergraduate and 6,200 postgraduate students enrolled there in 2020. Alumni and former students of the university can be found across Canada and in over 150 countries; with a number of award winners, government officials, and business leaders having been associated with Waterloo. Waterloo's varsity teams, known as the Waterloo Warriors, compete in the Ontario University Athletics conference of the U Sports.
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* Ladders Estimates

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