General Motors

Project Manager Technical Training Facilities and Operations

General Motors • $80K — $110K *
Warren, MI 48089Hybrid
Education, Government & Non-Profit
Less than 5 years of experience
2 days ago
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Operations, Engineering, or related field, or equivalent experience.
  • 3-5+ years experience in project management or operations management.
  • Experience managing third-party suppliers or outsourced operations.
  • Proven success in cross-functional initiative leadership.
  • Strong analytical skills for operational metrics.
  • Excellent communication and relationship-building skills.
  • Organizational skills to manage multiple priorities.
  • Ability to identify and solve operational bottlenecks.

Responsibilities

  • Lead the business relationship with external suppliers for training facilities.
  • Manage supplier performance against service level agreements.
  • Oversee operational readiness of training environments.
  • Drive scheduling and resource coordination to meet training demands.
  • Partner with stakeholders to align operational plans with curriculum needs.
  • Lead business reviews with suppliers and track risks.
  • Use data insights to monitor and improve training operations.
  • Support new tools and process rollouts for training efficiency.
  • Standardize procedures for consistent training experience.
  • Provide leadership updates on operational performance.

Benefits

  • Support for personal and professional well-being from day one.
  • Hybrid work model with flexible reporting requirements.
  • Potential for relocation benefits available.
  • Up to 25% travel to various training centers and locations.
Full Job Description

Job Description

The Role

Project Manager to lead supplier performance and operational excellence across technical training facilities and day-to-day training operations. This role helps ensure training centers are safe, efficient, scalable, and ready to support high-quality technician learning experiences that strengthen service readiness across the GM dealer network.

The ideal candidate brings strong project management discipline, supplier governance experience, and the ability to work across training, field, finance, procurement, safety, and operations teams. This person will help create a consistent and high-quality training environment that supports throughput, learner satisfaction, and business priorities across locations.

What You'll Do (Responsibilities)

  • Lead the business relationship with the external supplier responsible for technical training facilities and operations, serving as the primary point of contact for performance, delivery, and issue resolution.

  • Manage supplier performance against statement of work commitments, service levels, key performance indicators, and business expectations related to facility readiness, class delivery, utilization, and learner satisfaction.

  • Oversee the operational readiness of classroom, lab, and shop environments so training locations are safe, organized, and consistently ready for class.

  • Drive scheduling, capacity planning, and resource coordination across classrooms, bays, tools, equipment, and vehicles to meet training demand and improve throughput.

  • Partner with internal stakeholders to align facility and operations plans with curriculum needs, launch timing, and business priorities.

  • Lead regular business reviews with supplier leadership, track risks and corrective actions, and escalate issues as needed to protect delivery and learner experience.

  • Use data to monitor throughput, utilization, on-time start performance, cancellation trends, and learner satisfaction, and translate insights into continuous improvement actions.

  • Support pilots and rollout of new tools, processes, and technologies that improve the efficiency, quality, and consistency of training delivery.

  • Standardize operating procedures and playbooks to create a more consistent training center experience across locations.

  • Provide clear updates to leadership on operational performance, risks, mitigation plans, and improvement opportunities.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s degree in Business, Operations, Engineering, or a related field, or equivalent experience.

  • 3-5 years or more years of experience in project management, program management, operations management, supplier management, or training operations.

  • Experience managing third-party suppliers or outsourced operations with performance metrics and service expectations.

  • Proven success leading cross-functional initiatives from planning through execution with measurable business impact.

  • Strong analytical skills and experience using reporting, dashboards, or operational metrics to drive decisions and continuous improvement.

  • Strong communication and relationship-building skills, including the ability to influence across diverse stakeholder groups without direct authority.

  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

  • Ability to identify bottlenecks, solve problems quickly, and improve operational flow across complex environments.

What Can Give You a Competitive Edge (Preferred Qualifications)

  • Experience in automotive, technical training, dealer service, aftersales, manufacturing, or field operations environments.

  • Experience overseeing training centers, shop environments, labs, classrooms, or other operational learning spaces.

  • Experience supporting technician learning, service readiness, or training delivery operations.

  • Familiarity with learning management systems, scheduling tools, or operational reporting systems used to support training programs.

  • Project Management Professional certification or equivalent project management training.

  • Experience with continuous improvement methods that improve flow, reduce waste, and increase throughput.

  • Up to 25 percent travel to regional training centers and supplier locations may be required.

#LI-AP1

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting .

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

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At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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