Position Status: This position is contingent upon contract award and successful contract transition. Employment is also contingent upon the candidate's ability to satisfy all customer, contract, and security clearance requirements.
If awarded, this position is expected to be covered by a Collective Bargaining Agreement (CBA). Compensation, benefits, and working conditions for covered positions will be administered in accordance with the applicable agreement and contract requirements.
WHAT YOU'LL DOThe Program Manager serves as the primary point of contact between Summit Solutions Group and the Government, providing overall leadership, management, and oversight for facilities operations and maintenance services. This position is responsible for ensuring contract performance, customer satisfaction, operational excellence, regulatory compliance, and effective resource management across a complex federal facilities environment. The Program Manager leads contract personnel, coordinates with Government stakeholders, and ensures all services are delivered safely, efficiently, and in accordance with contract requirements.
Key responsibilities include:
- Serve as the primary point of contact for Government representatives regarding contract performance and operational matters.
- Provide overall leadership, direction, and management of contract personnel, subcontractors, and support resources.
- Ensure facilities operations and maintenance services are performed in accordance with contract requirements, applicable regulations, and industry best practices.
- Oversee contract performance, staffing, scheduling, budgeting, and resource allocation.
- Monitor performance metrics, identify opportunities for improvement, and implement corrective actions as needed.
- Foster strong customer relationships through responsive communication and proactive problem-solving.
- Coordinate with Government stakeholders to support mission requirements, operational priorities, and facility needs.
- Ensure compliance with safety, environmental, quality assurance, and security requirements.
- Review operational reports, maintenance data, and performance trends to support informed decision-making.
- Support audits, inspections, assessments, and program reviews.
- Lead strategic planning efforts and continuous improvement initiatives to enhance service delivery and operational effectiveness.
- Maintain accountability for contract performance, customer satisfaction, and overall program success.
Requirements
JOB REQUIREMENTS & QUALIFICATIONSRequired:- Bachelor's degree in Engineering, Construction Management, Facilities Management, Business, or a related field; equivalent training and experience may be considered.
- Minimum of fifteen (15) years of experience supporting facilities operations and maintenance services, facilities management, or related programs.
- Minimum of five (5) years of experience managing large-scale facilities, operations, or government support contracts.
- Ability to obtain and maintain a Secret security clearance.
- U.S. Citizenship required.
- Certified Facility Manager (CFM) through IFMA, Facilities Management Certificate (FMC) through BOMI International, Certified Professional Maintenance Manager (CPMM) through AFE, or equivalent professional certification.
- Demonstrated experience managing personnel, budgets, schedules, and operational resources.
- Strong leadership, communication, organizational, and customer service skills.
- Ability to successfully pass a background check and drug screening.
Preferred:
- Previous experience supporting federal government facilities contracts.
- Experience managing operations within secure or mission-critical environments.
- Experience overseeing multi-discipline facilities services, including maintenance, custodial, grounds, safety, and environmental programs.
- Experience with computerized maintenance management systems (CMMS) such as Maximo.
- Project Management Professional (PMP) certification.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENTThis position is primarily performed in an office environment but also requires regular interaction with operational and maintenance areas throughout the facility. The incumbent must be able to sit for extended periods, use a computer and standard office equipment, and communicate effectively in person, by telephone, and through written correspondence. The position requires the ability to occasionally stand, walk, climb stairs, and travel throughout indoor and outdoor facility environments in support of meetings, inspections, operational oversight, and customer engagement activities. The incumbent may occasionally lift and carry items weighing up to 25 pounds.
Work may be performed in office, industrial, maintenance, warehouse, training, and outdoor environments and may involve exposure to varying weather conditions, noise levels, and operational activities. The ability to wear required personal protective equipment (PPE) when entering designated work areas is required. Occasional evening, weekend, or extended work hours may be necessary to support operational requirements, emergency response activities, or contract needs.
COMPENSATION & BENEFITSThe compensation range provided for this position is intended as a general guideline. Actual compensation will be determined based on factors such as experience, qualifications, education, certifications, geographic location, market conditions, and business needs, consistent with applicable laws and contract requirements.
Eligible employees may participate in a comprehensive benefits program that includes medical, dental, vision, disability, life insurance, retirement savings, paid time off, and other voluntary benefit offerings.
Positions covered by the Service Contract Act (SCA), Davis-Bacon Act (DBA), Collective Bargaining Agreement (CBA), Fair Labor Standards Act (FLSA), or other applicable contract requirements will be administered in accordance with those requirements. Compensation, benefits, and work rules for positions covered by a Collective Bargaining Agreement will be governed by the applicable agreement.
