Qualifications

• Bachelor's degree in a related technical field.
• Minimum of 2 years of associated work experience preferred.
• Minimum of 2 years' experience implementing software and IT knowledge preferred.
• 3+ years' experience in Support or related experience/training.
• Strong knowledge in PM applications and tools preferred.
• PMP certified or in progress preferred.
• Excellent verbal and written communication skills.
• Extremely proficient in Microsoft Office Suite or related software programs.
• Excellent customer service skills.

Responsibilities

• Lead an interdepartmental team to complete assigned projects on time and accurately.
• Outline tasks involved in the project and delegate accordingly.
• Assist with cost analysis and estimating project costs.
• Address questions, concerns, and complaints throughout the project.
• Act as a liaison between the company, customers, and vendors.
• Communicate and collaborate with sales and marketing for training on new projects and systems.
• Ensure compliance with regulations, standards, and best practices.
• Lead regular status meetings with the project team.
• Coordinate with other departments to perform various projects.
• Travel up to 5% overnight as required.

Benefits

• Remote work opportunity.
• Opportunity to lead and develop interdepartmental projects.
• Engage with a variety of teams, enhancing collaboration skills.
• Professional development through potential PMP certification.
• Exposure to both internal and external stakeholders in a dynamic environment.