The Project Manager is responsible for successful delivery of capital improvement projects. The PM manages the day-to-day efforts related to programming, planning, design, construction and close out for JLL on a dedicated account under the general supervision of the Director of Project Management. The PM ensures completion of projects within budget, on schedule and meeting all client objectives and appropriate client and JLL governance. The PM acts as liaison between the client/users and all other project participants including consultants, contractors, vendors and outside jurisdictional agencies. Job Responsibilities • Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions with methodology for accomplishing and/or managing goals and objectives. • Establish and maintain project goals and success criteria that meet both JLL and Client needs. • Build and maintain rapport with client representatives and ensure that the scope of projects and outside business forces affecting the project is fully understood and that specific deliverables are fully understood with performance standards and other relevant criteria. • Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation. • Develop a detailed project budget based on historical and market data and clearly defined set of budget assumptions. • Act as the primary contact with the client throughout the duration of the project. • Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff. • Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended time-frames. • Prepare various RFP's needed for vendor and contractor services as well as manage the contractor, vendor selection process. • Develop procedures for distribution, receipt, opening, levelling and award of projects and services. • Facilitate initiation of all critical project meetings and coordination exercises with internal staff, key stakeholders and external users to ensure responsibilities are efficiently, accurately and effectively communicated and understood by all concerned. • Manage project performance against schedules, scheduled milestones and critical path items on multiple projects. • Manage vendor and project team performance to ensure compliance with contractual requirements, all regulating entities and client expectations. • Identify, manage and mitigate areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) to Management Committee and Region Manager. • Contribute where needed and/or requested by JLL Management in the refinement of best practices of standards of excellence within JLL. • Ensure that the Director of Project Management is fully and accurately informed of all project, internal and client issues affecting the perception of the local, national and global reputation of the firm. • Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager. • Any and all other duties and tasks assigned. Knowledge, Skills and Abilities • At least 3-5 years of practical experience on corporate real estate management or on the construction management industry in project administration/accounting position desired. • Communicate succinctly. Excellent written and verbal communication skills. • Strong interpersonal skills with an ability to interact with executive level external and internal clients. • High levels of customer service. Ability to serve multiple clients at any given time, deliver on milestones and create a positive impression for the team and the company. • Work effectively both independently and within a team. • Organizational skills, strong analytical skills, and the ability to identify and manage priorities. • Detail oriented. Proficiency in Microsoft Office Suite. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Charlotte, NC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: • 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay