We are seeking a
Project Manager with experience across both custom software development (SDLC) and packaged software implementations. This role is best described as a
project support leadwho owns the day-to-day project controls (planning, reporting, tracking, and documentation) while bringing enough implementation experience to
identify issues early, anticipate risks, and help shape practical solutions-not just record status.
Key Responsibilities Project Controls & Delivery Support- Own the internalproject plan, schedule, milestones, and day-to-day project controls.
- Maintainstatus reporting,meeting notes, andaction logs.
- Track and managerisks, issues, decisions, action items, and change requests.
- Maintain currentRAID logsandchange logs(kept accurate and up to date).
- Follow up on open items; ensureclear owners and due datesfor all action items.
- "Chase" inputs and updates from internal teams to keep delivery moving forward.
- Prepare materials forprogram-manager reviewsandclient-facing reviews.
- Keep project documentationorganized, complete, and audit-ready.
Risk, Issue, and Change Management (Not Just Admin)- Flagschedule, scope, dependency, and delivery risks early-before escalation is required.
- Spot when work isdrifting off trackand proactively course-correct.
- Think through theimpact of change requests(scope, timeline, dependencies, resourcing).
- Support issue resolution by pulling facts together, clarifying tradeoffs, and proposingpractical next-step options.
- Understand implementation work well enough toask the right questionsand help prevent delivery surprises.
What Success Looks Like- Projects run with strongvisibility and control: plans are current, RAID is accurate, and decisions/actions are tracked to completion.
- Risks and delivery blockers areidentified early, with clear options and recommended next steps.
- Internal teams and stakeholders experience the PM as aforce multiplierwho keeps execution moving-not just a note-taker.
Ideal Background / Experience- Proven experience managing project controls for:
- Custom software development projects(SDLC), and
- Packaged software implementations(vendor-side implementation delivery).
- Comfortable supporting multiple projects simultaneously with competing priorities.
- Strong documentation discipline (status decks, RAID, action logs, change tracking).
- Confident communicator who can drive follow-ups, clarify ownership, and keep stakeholders aligned.
