SummaryThis position is located in the Bureau of Consular Affairs, Office of the Managing Director for Passport Issuance Operations (CA/PPT/I)., with the U.S. Department of State. CA is responsible for the welfare and protection of U.S. citizens abroad, for the issuance of passports and other travel documentation to citizens and nationals, and for the protection of U.S. border security and the facilitation of legitimate travel to the United States.
DutiesHelp
- Provide expert advisory and consultative services to the Deputy Assistant Secretary for Passport Services Directorate, Managing Director of Issuance Operations.
- Design project objectives to include scope, stakeholder analysis, impacted groups, work breakdown structure, and sequencing of tasks.
- Maintain expertise in procedures for assessing, evaluating, and monitoring projects to ensure compliance with Federal laws, regulations, and guidance.
- Mentor change agent employees in assigned work areas and leads a range of organizational change management activities to improve business processes that advance sustained and improved customer service.
- Build and maintain strong relationships with key stakeholders across the organization, including senior leaders, managers, employees, and union representatives.
RequirementsHelp
Conditions of employment- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
- U.S. Citizenship is required.
QualificationsApplicants must meet all the required qualification requirements described below by the closing date of this announcement.
Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:- Experience providing clear project reporting and briefings to the Deputy Assistant Secretary for Passport Services Directorate, Consular Affairs senior level stakeholders, and other project managers to ensure alignment and consistency with overall agency goals, objectives, and priorities.
- Experience applying project management principles and methods to lead multiple complex project lifecycle, including planning, execution, monitoring, and closeout. Experience should include establishing project goals, defining scope, developing detailed schedules to include integrated master schedules, allocating resources, and managing interdependent variables such as budgets, staffing, contracts, IT/Technical infrastructure, and equipment.
- Experience overseeing project performance, coordinating activities and resources to manage risk, implementing quality assurance, managing schedules and documentation, planning product releases, conducting cost-benefit analyses, and ensuring compliance with laws, regulations, and policies.
- Experience developing and implementing comprehensive change management strategies and plans for large-scale organizational initiatives and ability to mentor and lead change agents, conduct impact assessments, develop communication and training plans, and facilitate stakeholder engagement ensuring smooth adoption of process, technology, and structural changes.
- Experience serving as Government Technical Monitor (GTM) for contracts supporting projects, overseeing contractor performance, deliverables, and compliance with project objectives.
There is no substitute of education for specialized experience for the GS-14 position.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
EducationEducation requirements do not apply to this vacancy announcement.
Additional information- For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or [email protected].
- If eligible, situational telework agreements may be permitted with supervisory approval.
- Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
