First Citizens Bank

Project Manager, Marketing Delivery

First Citizens Bank$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 4 years of Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC) experience
  • OR High School Diploma or GED with 8 years of PMLC and SDLC experience
  • 4 - 6 years in marketing, project coordination, or campaign execution preferred
  • Strong organizational skills and meticulous attention to detail
  • Excellent communication skills with a proactive follow-through approach
  • Familiarity with project management and collaboration tools

Responsibilities

  • Support campaign execution across email, web, digital, events, and PR channels
  • Gather assets, inputs, and necessary approvals for campaign launches
  • Perform quality checks to ensure accuracy and consistency in marketing materials
  • Manage project timelines, trackers, and documentation for organized execution
  • Translate marketing plans into actionable task lists and workflows
  • Track deliverables and communicate risks or dependencies to program leads
  • Coordinate with channel teams and stakeholders to ensure timely completion of deliverables

Benefits

  • Comprehensive benefits program designed to meet the needs of associates
  • Potential opportunities for professional development and growth
  • Encouragement for a work-life balance through hybrid work arrangement
  • Access to resources and tools promoting a collaborative work environment
Full Job Description
Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Charlotte or Raleigh, NC.

We are seeking a detail-oriented and highly organized Project Manager, Marketing Delivery to support the execution of integrated marketing campaigns across multiple channels. This role is focused on day-to-day coordination, program delivery, and ensuring campaigns are executed smoothly and on time.

The ideal candidate thrives in a fast-paced environment, is highly proactive, and enjoys working closely with cross-functional teams to bring marketing plans to life.

Responsibilities

Campaign Execution & Delivery
  • Support campaign execution across channels including email, web, digital, events, and PR
  • Help gather assets, inputs, and approvals required for campaign launches
  • Support quality checks to ensure accuracy and consistency across marketing materials

Project Management & Operational Coordination
  • Manage timelines, trackers, and project documentation to keep programs organized and moving forward
  • Assist in translating marketing plans into task lists, timelines, and executional workflows
  • Track campaign deliverables and flag risks, delays, or dependencies to program leads

Cross-Functional Collaboration & Communication
  • Coordinate with channel teams and internal partners to ensure all deliverables are completed on time and aligned to plans
  • Schedule and support project meetings, including capturing notes, action items, and follow-ups
  • Ensure all stakeholders are kept informed with regular updates on status and milestones

Performance Tracking & Continuous Improvement
  • Compile basic performance metrics and reporting to support campaign reviews
  • Assist with post-campaign wrap-ups and documentation of key learnings


Qualifications

Bachelor's Degree and 4 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

OR

High School Diploma or GED and 8 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

Preferred Qualifications:

  • 4 - 6 years of experience in marketing, project coordination, or campaign execution
  • Strong organizational skills and attention to detail
  • Excellent communication and follow-through
  • Familiarity with project management and collaboration tools
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Collaborative mindset and willingness to learn across marketing disciplines
  • Agency and/or financial services experience is a plus


Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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