Leads and coordinates the daily requirements specific to assigned projects (primarily AMR projects but not exclusively) from pre-sales activity through execution, shipment and final project closeout. Exercises independent judgment and discretion to maintain project scope and perform within schedule and budget parameters.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Documents and clarifies project scope, requirements and estimates.
- Works with stakeholders to develop and maintain the project timeline.
- Develops responsibility matrix with all stakeholders and cross functional team members.
- Conducts periodic meetings with stakeholders presenting status and recording open issues.
- Publishes status and open issues after each periodic meeting.
- Works with customers and sales to manage change requests to maintain planned margin.
- Reviews project proposals to develop goals, time frame, budgets, and procedures for accomplishing projects.
- Analyzes project profitability, develops and manages project budget, including timely invoicing of progress payments.
- Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
- Identifies necessary resources and leads assigned team members through project completion.
- Creates, executes, and adjusts project work plans as needed.
- Develops and strengthens customer relationship.
- Manages day-to-day operational aspects and client interaction.
- Orders materials related to projects.
- Effectively applies KUKA methodology and enforces project standards.
- Creates and maintains job records for each project, including Estimates, Jobs, Sales Orders, and Shippers in ERP/CRM systems.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes company exposure and risk on project.
- Manages change and problem resolution, identifies opportunities for improvement.
- Anticipates gaps relative to project scope and timeline. Takes appropriate countermeasures to ensure project scope is achieved.
- Ensures proper documentation completion (including lessons learned) and storage.
- Facilitates team and client meetings effectively and mitigates team conflict.
- Delivers informative, well-organized presentations.
- Provides periodic status reports to management.
- Contributes to a knowledge base of each client's business, organization and objectives.
- Assists on the pre-sales (definition of scope, clarification of requirements, estimation, quoting, work breakdown and scheduling) effort if required.
- Travels as needed (domestic and international) depending on the nature of the projects assigned.
What you need to succeedEDUCATION and/or EXPERIENCE
- Bachelor's degree (B. A.) from four-year college or university and five years of related technical/engineering experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret mechanical, electrical, electronic, etc. prints and other related technical documentation.
- Requires knowledge of the fundamentals of customer service for phone and face-to-face contact with customers and strong computer skills/knowledge (MS Office environment, Word, Excel, Internet, email, Salesforce (or similar CRM), AutoCAD (or similar design software), etc.).
- Ability to develop and use spreadsheets and graphs to track project progress. Ability to manage multiple priorities professionally, ethically and maintain confidentiality
- Experience with AMRs and robots is a plus.
- Agile project management methodology experience is desired.
