Job Description

Project Manager II

We have an opportunity for a Project Manager II to join our Product Operations team based hybrid out of our Burnaby, BC office, reporting to the Senior Manager, Business Operations. In this pivotal role, you will oversee and manage multiple projects, ensuring they are completed on time and within budget. Daily tasks will include planning project stages and assessing business implications, coordinating cross-functional teams, developing project plans, and communicating project status to stakeholders. You will coordinate work through both process creation and project management and be able to lead, communicate, and organize effectively. The Product Operations team is responsible for enabling smooth end-to-end execution as products, features, and related business motions are brought to market. This position will work closely with teams involved in product launches and monetization efforts, helping ensure operational readiness and executional alignment.

Be a Contributor - What You'll Do

• Manage project plans, including timelines, milestones, dependencies, decisions, and risk tracking, to help keep launches and related workstreams on track
• Use project management skills to keep the project on track and communicate the progress effectively with all stakeholder teams including executive management
• Drive execution across geographic and functional teams, communicating progress, risks, and decisions clearly to stakeholders and leadership
• Demonstrate deeper knowledge of commonly-used concepts, best practices and procedures associated with Program management and operations
• Use AI-enabled tools and prompt-based workflows to accelerate onboarding, synthesize information, improve process efficiency, support reporting, and streamline day-to-day work
• Work independently with minimal direction, using sound judgment to manage operational details and keep multiple efforts moving forward

Be Prepared - What You Bring

• 5 plus years of experience in program/project management experience; ideally within a technology company
• Proven ability to coordinate complex, cross-functional initiatives with multiple stakeholders and competing priorities
• Experience using core business tools such as Microsoft Excel and PowerPoint
• Familiarity with AI tools in a professional setting, including prompt creation and using AI to search, synthesize, organize, and operationalize information
• Desire to learn more about both business process improvement, as well as project management; certifications in these fields can be pursued
• Excellent communication and interpersonal skills
• Ability to self-motivate and take responsibility for personal growth and development
• Desire to learn and a receptiveness to feedback and mentoring
• Bachelor's degree in business administration or related field

Be Successful - Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months: Develop and maintain a deep understanding of the operational aspects of the company's products you manage, identify the cross-product dependencies and work with stakeholder teams in their resolution while expanding the knowledge of the other products. Deliver multiple Product Roadmap objectives, user stories, and scenarios that outline customer needs and product requirements. You will participate in collaborative and agile processes, be fully engaged in the Product Management, User Experience, Technical Marketing and other Customer-facing teams, while working with Engineering, Technical Program Management teams in owning the Product operations for End-End deliverables. You will have delivered multiple Product Increment releases.

One Year: Participate as a key contributor to the Operations team, help define the improvements in the processes, serve as a subject matter expert on the assigned areas of program management and be able to answer questions from any cross functional teams on the operational aspects of the Products. Participate and contribute to the Company-wide Employee Resource Groups, and any other Customer-oriented initiatives to be a more valuable part of organization

Belong- Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded - Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position is $82,400 - $121,440 plus corporate bonus

Ready to Be the Difference?

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