Project Manager I

Smurfit Westrock Company

$66K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED; post-secondary education preferred.
  • Preferred experience in customer service/account management.
  • Printing or packaging industry experience preferred.
  • Strong written and oral communication skills.
  • Project management, problem-solving, and analytical skills.
  • Excellent organizational and time management abilities.
  • Proficient in Microsoft Office and Windows applications.

Responsibilities

  • Manage customer experience across quotes, orders, schedules, and inventory.
  • Coordinate product estimating with sales and customers to generate item-specific quotes.
  • Process customer purchase orders for accuracy and tracking to ensure on-time deliveries.
  • Oversee inventory management to reduce excess and control costs.
  • Address quality complaints with corrective actions in a timely manner.
  • Facilitate meetings for new item discussions and customer cadence.
  • Maintain communication with customers to provide feedback on service performance.

Benefits

  • Corporate culture based on integrity, respect, accountability, and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • Medical, dental, and vision insurance.
  • 401k with company match and tuition reimbursement.
  • Opportunities for a career with a focus on sustainability, safety, and inclusion.
Full Job Description
General Information

Job ID

ATR66023

Posting Job Title

Project Manager (POP/Displays)

Locations

NJ Marlton

Employment Type

Full Time

Date Posted

18-Aug-2026

Relocation Support

No

Description & Requirements

The Opportunity

The Project Manager (PM) is responsible for managing the coordination of the packaging/display/visual information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.

This is an onsite role at the Marlton site.

How you impact Smurfit Westrock:
  • Manage the customer experience:
    1. Quotes; Orders; Schedules/Tracking; Expediting; Shipping; Inventory Management; Reporting
    2. Estimating: Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly.
    3. Orders: Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries.
  • Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
  • Manage all quality complaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted
  • Process customer/account specific reports, as needed; i.e. open order/status reports, etc.
  • Create, facilitate and attend new item meetings as required
  • Attend production meetings to ensure order tracking and fulfillment
  • Create & facilitate customer and/or plant specific cadence meetings for accounts, as required
  • Visit key customer and vendor locations to enhance ongoing business relationships
  • Organize and communicate customer feedback relative to company/plant/service performance
  • Responsible for continuous education in the areas of new technology, new processes, personal & professional growth
  • Provide innovative ideas relative to service, sales, and process/procedures
  • Adhere to Smurfit WestRock values and operating principles
  • Individual contributor that works under supervision
  • Applies subject matter knowledge
  • Other duties as assigned

What you need to succeed:
  • High school diploma or GED required; Post-secondary education preferred
  • Experience in customer service/account management preferred
  • Experience in printing or packaging preferred
  • Strong written and oral communication skills required
  • Project management, problem solving, and analytical skills
  • Excellent organizational & time management skills
  • Ability to multitask and complete tasks efficiently and accurately
  • Attention to detail and ability to prioritize is essential
  • Must be proactive, a self-starter/takes initiative
  • Ability to resolve conflicts and develop teamwork
  • Personal computer experience and knowledge of Windows applications and Microsoft Office
  • Ability to work with cost systems and estimating reports

What we offer:
  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


The salary range for this position is $66,000.00 - $110,000.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 30-Sep-2026.

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