First American

Project Manager (Hybrid)

First American$109K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of project management experience leading business and technology initiatives.
  • Expert knowledge of project management methodologies and delivery frameworks.
  • Strong understanding of Agile principles and experience as Scrum Master.
  • Experience managing large, complex projects with multiple interdependencies.
  • Familiarity with data migration, warehousing, and title management.
  • Ability to translate business requirements into actionable project plans.
  • Proficient with project management tools like Microsoft Project, Jira, and Azure DevOps.

Responsibilities

  • Lead projects from concept through implementation, transition, and handoff.
  • Develop and maintain comprehensive project plans, budgets, and status reports.
  • Facilitate project governance and executive communications.
  • Monitor project performance and identify risks and mitigation strategies.
  • Coordinate project dependencies across various teams and stakeholders.
  • Act as Scrum Master for Agile processes within the OCR Manufacturing platform.
  • Promote project management and Agile best practices throughout the organization.

Benefits

  • Medical, dental, and vision insurance.
  • 401k retirement plan with company match.
  • Paid time off and sick leave.
  • Employee stock purchase plan.
  • Inclusive workplace culture that values individuality.
Full Job Description

What We Do
The Project Manager oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, and issue resolution. Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects and work groups.

What You'll Do
Project Leadership
•    Lead projects from initial concept through implementation, transition, and operational handoff. 
•    Develop and maintain comprehensive project plans, schedules, resource plans, risk registers, issue logs, budgets, and status reporting. 
•    Facilitate project governance, steering committee reviews, and executive communications. 
•    Coordinate project dependencies across business units, technology teams, vendors, and external stakeholders. 
•    Monitor project performance and proactively identify risks, mitigation strategies, and contingency plans. 
•    Ensure project activities and deliverables align with operational, financial, compliance, and strategic objectives. 
•    Conduct project meetings and provide timely status updates to sponsors and leadership. 
•    Drive issue resolution and decision-making to maintain project momentum and delivery timelines.
Legacy Title Plant Modernization
•    Lead the conversion of existing legacy title plants into the New Title Plant (NTP) database structure and supporting datamart environment. 
•    Coordinate activities among DOCS, technology, data engineering, product, operations, and business stakeholders. 
•    Manage migration plans, conversion schedules, testing activities, cutover strategies, and post-implementation support. 
•    Identify and resolve data quality, process, and integration challenges associated with title plant modernization. 
•    Establish project metrics and reporting to track conversion progress and business outcomes. 
Universal Record Platform Coordination
•    Serve as the primary coordinator for Universal Record platform initiatives spanning multiple workgroups and departments. 
•    Facilitate alignment between business priorities, technical requirements, release schedules, and operational impacts. 
•    Manage enhancement requests, dependency tracking, stakeholder communications, and implementation planning. 
•    Ensure platform changes are evaluated for downstream impacts and coordinated across affected teams. 
OCR Manufacturing Agile Delivery
•    Act as Scrum Master and delivery lead for the OCR Manufacturing platform. 
•    Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, and release planning. 
•    Partner with Product Owners and engineering teams to prioritize work and maintain a healthy product backlog. 
•    Track sprint metrics and team performance to support continuous improvement. 
•    Coordinate releases and production deployments while ensuring readiness across impacted teams. 
Continuous Improvement
•    Promote project management and Agile best practices throughout the organization. 
•    Identify opportunities to improve delivery processes, governance, communication, and resource utilization. 
•    Mentor project team members and less experienced staff in project management methodologies and tools.

What You'll Bring
Project & Program Management
•    Expert knowledge of project management methodologies, governance practices, and delivery frameworks. 
•    Experience managing large, complex projects with multiple interdependencies. 
•    Strong risk management, budgeting, forecasting, and resource planning capabilities. 
•    Expertise in executive communications, stakeholder management, and change management. 
Agile Delivery
•    Strong understanding of Agile principles and Scrum practices. 
•    Experience serving as Scrum Master or Agile project lead. 
•    Experience facilitating sprint planning, release planning, backlog management, and Agile metrics. 
Business & Technical Knowledge
•    Understanding of data conversion, data migration, data warehousing, and datamart concepts. 
•    Experience coordinating business and technology teams during platform modernization initiatives. 
•    Familiarity with title, property, data, records, or information management environments preferred. 
•    Ability to translate business requirements into actionable project plans. 
Technology & Tools
•    Microsoft Project, Azure DevOps, Jira, Confluence, Smartsheet, or similar project management tools. 
•    Microsoft Office Suite including Excel, PowerPoint, Word, and Teams. 
•    Reporting and dashboard tools used for project status and KPI reporting. 
•    Collaboration and workflow management platforms. 
•    Bachelor's degree in Business, Information Systems, Project Management, Technology, or related field; equivalent experience may be considered. 
•    8+ years of project management experience leading business and technology initiatives. 
•    Experience managing large-scale cross-functional projects from initiation through implementation. 
•    Experience facilitating executive-level communications and governance. 
•    Demonstrated success managing multiple concurrent priorities and stakeholders. 
 
KEY COMPETENCIES
Strategic Execution
•    Ability to translate organizational goals into executable plans while maintaining alignment to business objectives.
Cross-Functional Leadership
•    Builds alignment among diverse teams and influences outcomes without direct authority.
Program & Project Delivery
•    Drives projects to completion while balancing scope, schedule, budget, quality, and risk.
Agile Leadership
•    Facilitates Agile processes that improve team effectiveness and delivery predictability.
Stakeholder Management
•    Develops trusted relationships and effectively manages expectations at all organizational levels.
Communication
•    Communicates complex concepts clearly to technical and non-technical audiences.
Problem Solving
•    Analyzes complex situations, identifies root causes, and implements practical solutions.
Change Leadership
•    Guides teams through organizational and process changes while minimizing disruption.
Data & Process Orientation
•    Uses data, metrics, and process analysis to support decision-making and continuous improvement.
Accountability & Ownership
•    Takes responsibility for outcomes and follows through on commitments.

Pay Range: $109,980- $120,100 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

Keep up to date with the latest in career tips, industry news, and job openings at First American. Subscribe to our job alert emails and never miss an opportunity to advance your career with us.

Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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