United Air Lines, Inc

Project Manager - HR (Hybrid)

United Air Lines, Inc • $90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of project or product management experience on cross-functional projects
  • Up to 20% travel, both domestic and international
  • Strong knowledge of project/program management principles
  • Experience in risk management and issue escalation
  • Ability to analyze business needs and develop strategic recommendations
  • Proven skills in stakeholder engagement and issue resolution
  • Highly organized with strong multi-tasking abilities
  • Team building and collaboration skills essential
  • Effective communication and presentation skills, especially to senior leadership
  • Ability to operate effectively in ambiguous environments
  • Results-oriented self-starter focused on innovation and improvement

Responsibilities

  • Leads HR projects from initiation to implementation
  • Develops comprehensive project plans using best practices
  • Analyzes and resolves project issues with innovative solutions
  • Engages project resources effectively as needed
  • Influences stakeholders through clear communication and problem-solving
  • Ensures timely delivery of projects within budget
  • Utilizes metrics and lessons learned to evaluate project performance
  • Identifies opportunities for improving PMO standards and processes
  • Builds trusted partnerships with executives and cross-functional teams
  • Delivers presentations to senior leaders regarding project status
  • Collaborates to enhance HR project management expertise
  • Focuses on change management throughout each project
  • Improves team performance through motivation and cooperation

Benefits

  • Opportunities for professional development and growth
  • Flexible work environment with travel options
  • Dynamic and strategic role within the HR team
  • Access to innovative resources and technologies
  • Comprehensive health and wellness programs
  • Emphasis on team collaboration and support
  • Participation in defining project management standards and capabilities
Full Job Description
Description

Minimum qualifications:

  • 3+ years of direct project or product management experience on cross-functional projects required
  • Up to 20% domestic and international travel
  • Knowledge of project/program management process/ principles required
  • Experience leading risk management activities, including risk assessment, mitigation planning, and issue escalation.
  • Ability to analyze business needs, evaluate strategic options, and develop recommendations to support business objectives.
  • Experience driving issue resolution and decision-making across cross-functional stakeholders
  • Highly organized and the ability to multi-task competing priorities, asks, and timelines
  • Team building and collaboration skills required. Creates strong relationships with all stakeholders, especially the business owner and sponsors.
  • Clearly communicates, presents, escalates, and provides solutions to senior leadership
  • Ability to navigate ambiguity, establish structure and direction, and drive key outcomes
  • Innovation and continuous improvement results-oriented mindset; a self-starter
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position


Preferred qualifications:

  • PMP; Six Sigma Green Belt, SPHR
  • Knowledge of HR Operations/Programs
  • Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security


Qualifications

About the job:

The Project Manager role is responsible for leading complex, cross-functional HR initiatives and programs that support strategic business priorities. This role oversees all phases of the project lifecycle and serves as a strategic partner to business leaders, driving alignment with stakeholders, managing risks, and ensuring successful delivery of business outcomes.

The Project Manager operates independently and works with agility to provide project leadership, navigating ambiguity, solving complex business challenges, and influencing cross-functional decisions. The Project Manager leads transformational projects, implementation of new processes and technologies, and other key HR initiatives. This role also contributes to the continuous development of HR PMO standards, methodologies, and project management capabilities across the division.

Core accountabilities / key responsibilities:

  • Leads large-scale, cross-functional HR projects and programs from initiation through implementation.
  • Develops and maintains comprehensive project plans while applying project management methodologies and best practices to manage scope, risks, quality, and stakeholder alignment to achieve successful business outcomes
  • Analyzes and resolves intricate project issues by applying deep knowledge and innovative solutions to maintain project momentum and success.
  • Helps to identify and effectively engage project resources as needed.
  • Influences and communicates with stakeholders to guide teams through complex problem solving, ensuring that projects meet the established objectives.
  • Communicates clearly, effectively and in a timely manner with key stakeholders
  • Ensures projects are delivered on time, within budget, and contribute to the success of HR's strategy.
  • Utilizes project metrics, reporting, and lessons learned to evaluate project performance and recommend improvements.
  • Identifies opportunities to improve PMO standards, processes, tools, templates, and workflows.
  • Builds trusted partnerships with executives, sponsors, SMEs, and cross-functional stakeholders.
  • Develops and delivers presentations to senior leaders on current projects to ensure visibility, alignment, and informed decision making.
  • Collaborates with SMEs across the division to develop Project Management expertise and contribute to advancing HR project management capabilities and organizational effectiveness.
  • Brings Change Management experience and focus on each project.
  • Improve team performance by building team cohesiveness, leading, and motivating to facilitate cooperation, ensure project efficiency, and build trust.
  • Develops and maintains constructive and cooperative working relationships with others.

About United Air Lines, Inc

United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
Learn more about United Air Lines, Inc
Size
87,400 employees
Market Cap
$12.4 billion
Industry
Net Income
-$7 billion
Founded
1926
5 Year Trend
-7.6%
Revenue
$15.3 billion
NASDAQ

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