What you will do

• Project and Initiative Management: Take charge of project deliverables by organizing tasks and keeping track of progress to ensure everything stays on schedule. Help set up and follow project processes to ensure team members stay aligned and accountable to project goals.  

• Innovation and Continuous Improvement: Embrace innovation and continuous improvement on your projects and within the team to enhance service offerings.  

• Change Management: Support cross-functional, change initiatives that experience some ambiguity in mobilizing while considering the customer’s environment, stakeholder needs, and desired future state. Analyze change impacts and stakeholder effects resulting from transformation initiatives. 

• Problem Solving and Execution: Break down complex ideas into simple, actionable insights that can guide customers and the team towards successful outcomes.  

• Customer Engagement: Actively participate in project sessions, interacting with customers to understand their needs and deliver excellent service.  

• Quality Assurance: Aim to exceed customer expectations by delivering high-quality work and seeking feedback for improvement.  

• Team Collaboration: Work closely with your team, supporting as a key member and stepping up to lead when needed.  

• Clear Communication: Maintain open and professional communication channels with customers and team members to foster strong working relationships. 

• Continuous Learning: Engage with Directors and Sr. Managers in communities of practice to enhance your skills and contribute to team success.  

Essential for the role

• Bachelor’s degree or equivalent 

• Minimum of 3 years’ experience in project management, change management, business or technology consulting    

Desirable for the role

• Graduate degree with a minimum of 2+ years of relevant project/change management or consulting experience 

• Pharmaceutical or equivalent global organization experience in a consulting role