Job Type
Full-time
Description
This is a hybrid position allowing to work remotely but travel to field sites, customer locations, and branch offices. Position Summary The Service Project Manager is responsible for planning, executing, and delivering service projects from quote handoff through completion. This role partners closely with Sales, Engineering, Field Service, subcontractors, and customers to ensure projects are completed safely, on schedule, and within budget. You will manage scope, cost, schedule, and resources while serving as the primary customer contact throughout the project lifecycle. This position requires strong field coordination, technical understanding of power systems, and clear communication across internal and external teams.
Key Responsibilities Project Execution- Manage electrical service, startup, commissioning, modernization, retrofit, and upgrade projects for OEM and third-party equipment.
- Lead integration of complete electrical solutions, including switchgear, ATS, MCC, UPS, transformers, generators, controls, and SCADA.
- Define project scope, identify risks, and manage change control.
- Review customer requirements, drawings, and engineering documentation to ensure accurate execution
Modernization and 3rd-Party Integration- Evaluate legacy equipment and compatibility requirements.
- Coordinate retrofit kits, modernization packages, relay upgrades, controls integration, and SCADA interfaces.
- Lead onsite verification, field measurements, and electrical/mechanical fit-ups.
- Partner with engineering to develop cutover plans and outage execution strategies for brownfield facilities
Budget & Cost Control- Track job costs including labor, materials, subcontractors, travel, and rentals.
- Forecast cost-to-complete, contingency usage, and projected margins.
- Review subcontractor pricing, contracts, and field change orders.
Billing & Progress Measurement- Manage billing plans and milestone invoicing.
- Track and submit percentage-of-completion billings based on work performed, materials delivered and earned value.
- Provide billing forecasts and cash flow projections.
- Manage retention, stored materials, and change order billing.
Reporting & Documentation- Provide regular project reporting, including schedule updates, field progress, costs, risks, and mitigation plans.
- Maintain project documentation such as safety plans, cutover procedures, commissioning records, test reports, redlines, and as-built drawings.
Field Execution & Leadership- Lead field installation, startup, testing, commissioning, and project handover.
- Coordinate internal service teams, third-party vendors, and subcontractors.
- Conduct onsite meetings and safety reviews.
- Monitor QA/QC, performance testing, FAT/SAT, and acceptance criteria.
Customer Interface & Relationship Management- Serve as the primary customer contact throughout the project lifecycle.
- Provide regular status updates and clear communication.
- Resolve technical and commercial issues in the field.
- Represent the company with professionalism, technical expertise, and a strong customer-first mindset.
Required Qualifications- Bachelor's degree in Engineering or related field.
- Minimum 5 years of project management or project engineering experience.
- Strong knowledge of power distribution systems (switchgear, MCC, ATS, transformers, UPS, generators, and controls).
- Experience managing field teams, subcontractors, and service execution.
- Ability to read and interpret electrical drawings, schematics, and specifications.
- Working knowledge of OSHA, NFPA 70E, NETA standards, and commissioning processes.
- Strong Excel and project reporting/forecasting skills.
- Legally authorized to work in the United States without sponsorship.
Skills & Competencies• Field readiness & execution leadership
• Electrical power equipment knowledge
• Budget control & commercial discipline
• Safety & compliance driven
• Customer relationship management
• Ability to prioritize and execute in active environments
• Strong communication and reporting skills
Performance Metrics- Project schedule adherence
- Budget and margin performance
- Customer satisfaction
- Safety and quality compliance
Location & Travel• Travel required (40-60%) to field sites, customer locations, and branch offices.
Disclaimer: The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.
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Salary Description
$118,000 - $131,000 (+ bonus)
