Apple

Project Manager - Employee Experience & Productivity

Apple$100K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a technical field or equivalent experience
  • 2+ years in project management
  • 2+ years experience with KPIs and dashboard development
  • Experience in procurement and vendor management processes
  • Strong collaboration skills across various functions
  • Experience in preparing executive-level communications and reports
  • Ability to handle multiple tasks efficiently under pressure

Responsibilities

  • Champion team culture and engagement through creative initiatives
  • Keep track of team morale using formal and informal methods
  • Design thoughtful onboarding experiences and team events
  • Own communication strategy execution within the program
  • Ensure smooth coordination among globally distributed teams
  • Support program governance activities and executive meetings
  • Improve operational coordination for consistent program rhythm

Benefits

  • Collaborative work environment
  • Opportunity to influence team culture and morale
  • Creative freedom in team engagement initiatives
  • Exposure to high-level strategic operations
  • Support from cross-functional partnerships
  • Access to cutting-edge technology and tools
  • Opportunity for continuous improvement and process optimization
Full Job Description
Are you a strategic thinker who excels at tactical execution? Do you thrive when coordinating the moving parts of a complex program and connecting people, decisions, and outcomes? As part of Apple's IS&T Services Technology Program, you and your team are responsible for delivering the internal orchestration layer that powers Apple's Services businesses - including the App Store, Apple Music, Apple TV, Apple News, Apple Arcade and more. We build durable, cross-Services capabilities across data and AI/ML, asset management, talent and IP, and content engineering - enabling the organizations that run Apple's fastest-growing revenue segment to operate with greater speed, leverage, and governance. As a Services Technology Strategic Programs Coordinator, you will be the operational backbone of a globally distributed program that spans multiple value streams, client organizations, and delivery teams. You will report to the Head of Strategy & Operations and partner closely with program leaders, product owners, vendor account representatives, and cross-functional partners across finance, procurement, HR, and facilities. With your attention to detail, strong collaboration skills, and bias toward action, you will improve the effectiveness of our programatic operations - resulting in a team that moves faster, communicates clearer and delivers more value to our clients across Services. In this position, you will thrive at the intersection of program operations, executive coordination, and team culture - keeping complex processes running smoothly while bringing energy, creativity, and initiative to how our program connects, communicates, and celebrates progress. Your responsibilities will include: Championing Team Culture & Engagement: This is where you'll leave your mark. You'll keep the pulse of team morale and engagement through formal and informal methods- bringing creativity, initiative, and care to how we celebrate milestones, welcome new members, and build connection across a distributed team. From owning the product that powers the execution of our communications strategy to designing thoughtful onboarding experiences and orchestrating team events that people actually look forward to- you'll help make Services Technology a place where people feel valued and energized. Bachelors Degree in a technical feield or equivalent experience. 2+ years experience in project management. 2+ years experience with KPI's and developing dashboards. A genuine curiosity and drive to improve operational coordination and establish a program rhythm for consistent execution. Passion for continuous improvement with the curiosity to uncover gaps, resilience to. Manage ambiguity, and drive to optimize processes and create solutions Experience with procurement and vendor management processes (e.g., PR/POs, Invoicing, SoW coordination) Experience supporting executive-level meetings, communications, or program governance activities. Experience preparing briefing materials, executive-ready communications, and status reporting for senior leadership. Proficiency with Apple Keynote, Quip, Slack, Apple Mail, and other office systems and tools. Strong collaboration skills with the ability to build relationships cross-functionally across engineering, product, finance, and client organizations. Ability to influence others, handle conflict appropriately, know when to delegate issues upward, and when to apply common sense. Resourceful problem-solver with the ability to prioritize and manage multiple tasks efficiently in a multifaceted environment. Ability to remain calm and effective under pressure.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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