JOB SUMMARY:As a Project Manager in Learning Services, you will play a critical role in planning, executing, and overseeing the successful completion of various projects in collaboration with the project team. You will be responsible for coordinating resources, managing timelines, and ensuring that project goals and objectives are achieved while providing our clients with an exceptional experience and great results. The Project Manager will collaborate with cross-functional teams, stakeholders, and clients to ensure effective communication and alignment throughout the project lifecycle.
Major Responsibilities:- Develop comprehensive project plans, including details on project scope, objectives, deliverables, and prepare timelines, communication plans, and resourcing.
- Support the project teams, collaborate with client stakeholders to identify project requirements and establish clear project goals.
- Allocate and manage project resources efficiently.
- Leverage AI project management tools to enhance scheduling accuracy, forecast project trends, identify potential risks, and streamline documentation.
- Monitor resource utilization to ensure optimal productivity and utilization.
- Lead and motivate project teams, fostering a collaborative and productive work environment.
- Assign tasks, provide guidance, and facilitate effective communication among team members.
- Identify potential project risks and develop mitigation strategies.
- Proactively address issues and obstacles that may arise during project execution to minimize disruptions and ensure timely delivery.
- Establish and maintain strong relationships with stakeholders, including clients, internal teams, and external vendors.
- Regularly communicate project status, progress, and updates to ensure alignment and manage expectations.
- Monitor project budgets and proactively mitigate trending project overages.
- Report monthly to leadership on finance on project metrics.
- Prepare project reports, status updates, and documentation to keep stakeholders informed.
- Maintain accurate project records, including documentation of decisions, changes, and approvals.
- Continuously explore AI-assisted innovations that enhance productivity, reduce manual effort, and support data-driven decision making across the project lifecycle.
- Collaborate with cross-functional teams as required.
- Assist with various special projects for stakeholders as required.
Competencies: - Self-starter
- Ability to perform requested tasks autonomously
- Ability to quickly learn and embrace new technologies/process improvements
- Attention to detail and commitment to see projects through to the end
- Motivate and inspire project team to put forth their best effort
- Develop and foster professional relationships with the project team and stakeholders
- Leverage AI and automation tools to enhance decision-making, streamline workflows and deliver data-backed project insights
- Maintain a high level of emotional intelligence
Skills - Strong analytical, problem-solving, communication and organizational skills
- Strong negotiation and conflict resolutions skills
- Effective time management and prioritization
- Bilingual (French) is an asset
Experience - 2+ years of working in a client facing environment.
- 2+ years of experience with instructional design, course development, program management, and web development life cycle is highly beneficial.
- Advanced Microsoft program skills, including knowledge of Pivot Tables and PowerPoint.
- Advanced SmartSheet skills including creating custom dashboards for reporting
- Experience using AI tools for project management or reporting automation considered an asset
- Experience working in Salesforce, OpenAir, and PowerBI are considered an asset
Suggested Qualifications - Project Management certification; PMP or CAPM (or equivalent experience) considered an asset
- Post-secondary degree or equivalent experience
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate's relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Base Salary Range
$82,000-$100,000 CAD
