About the roleBehind many of life's biggest financial decisions-buying a home, securing a mortgage, or financing a business-is a complex network of credit relationships. Setpoint is building the infrastructure that powers these relationships, enabling the world's largest banks, credit funds, and capital markets counterparties to operate with trust and efficiency.
Setpoint is looking for a highly organized, execution-focused operator to help our teams work together effectively and deliver on their commitments. In this role, you will bring structure and visibility to the team's work by managing project boards, coordinating priorities and deadlines, supporting contractors, facilitating key operating meetings, and improving the processes that connect teams and workstreams.
You will serve as a central point of coordination across projects, ensuring that work is clearly defined, appropriately prioritized, assigned to the right owners, and supported by realistic timelines. You will also identify risks, dependencies, capacity constraints, and recurring process issues before they become delivery problems.
Success in this role means the project board is accurate and trusted, priorities and ownership are clear, delivery risks are surfaced early, meetings lead to decisions, implementers are set up to succeed, and teams operate through consistent processes and shared accountability.
Who Will Love This Job- A systems-minded organizer: You enjoy turning complex, fast-moving work into clear plans, workflows, and priorities.
- A proactive problem solver: You identify bottlenecks, risks, and gaps early rather than waiting for them to become urgent.
- A clear and confident communicator: You can bring the right people together, facilitate productive conversations, and ensure decisions translate into action.
- A collaborative operator: You enjoy working across teams and improving coordination, ownership, and handoffs.
- An advocate for operational excellence: You care about building processes that improve efficiency, throughput, accountability, and quality of life for the team.
- Someone comfortable with change: You can introduce structure without unnecessary bureaucracy and adapt processes as the organization evolves.
What You'll Do- Own and maintain project and ticket management across teams and workstreams using Linear, Asana, and related communication tools.
- Ensure work is captured in clear, actionable tickets with sufficient context, appropriate owners, cross-initiative priorities, dependencies, and realistic deadlines.
- Monitor project progress, capacity, dependencies, and delivery risks, surfacing trade-offs when commitments, timelines, and available resources are not aligned.
- Escalate bottlenecks and recommend ways to improve efficiency, throughput, team coordination, and quality of life.
- Run project board reviews and other key operating meetings, ensuring the right stakeholders participate and discussions result in clear decisions.
- Improve cross-functional coordination and handoffs so that work does not get lost, duplicated, or passed between teams without adequate context.
- Monitor team capacity, identify staffing or coverage gaps, and recommend adjustments to scope, sequencing, timelines, or resources.
- Identify recurring operational issues and continuously improve processes as the team and business needs evolve.
You Should Have- Experience managing projects, programs, operations, or delivery across multiple teams and concurrent workstreams.
- Strong working knowledge of project management practices and tools such as Linear, Asana, Jira, or similar platforms.
- A track record of creating clear project plans, tickets, workflows, ownership structures, and documentation standards.
- Experience monitoring deadlines, dependencies, risks, and team capacity in a fast-paced environment.
- The ability to facilitate meetings that produce decisions, accountability, and measurable follow-through.
- Strong written and verbal communication skills, including the ability to clearly document decisions, requirements, risks, and action items.
- Experience coordinating cross-functional teams and improving handoffs between different functions or areas of expertise.
- Sound judgment when balancing urgency, scope, available resources, and competing priorities.
- A continuous-improvement mindset and the ability to introduce operating discipline without creating unnecessary processes.
- High attention to detail, strong follow-through, and a sense of ownership for keeping teams aligned and work moving forward.
We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).
