JOB DESCRIPTION
Leads new solution development and life cycle management for sub-segment through a cross-functional team. Advocates and prioritizes business cases to the segment Product Director and wins support to execute strategies through Marketing and the value-delivery organization. Shape the direction of the products and solutions trajectory with regular annual planning. Collaborate with cross-functional teams to define and execute product strategies through concepting, scoping, and go-to-market phases aligning with business objectives.
JOB RESPONSIBILITIES
• Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth in sub-segment
• Develop sub-segment annual Operating Plan (AOP) in concert with Value Delivery partners
• Execute effective life-cycle management across the sub-segment through robust cross-functional team management
• Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
• Partner with Marketing on product/solution marketing strategy and mix
• Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
• Generate customer insights to define customer/market sub-segment requirements to set product/portfolio solution, priority setting, risk management
• Define and manage product/service sub-segment metrics (including TAT and other potential requirements such as billing programs, prior authorization etc.)
• Assure the voice of customer is brought into the in-line and product/solution creation process
• Understand the competitive landscape to insure we have winning solutions in development and in the marketplace
• Understand continuum of care requirements and gaps
• Solution Vision- aid in collaborating to develop clear and compelling solutions aligning with goals and segment strategy
• Solution Development- Support in creating and maintaining a clearly defined strategy aligned to markets and future offerings
• Market Research- Compile market research data to support identification of trends
• Product Roadmap- aid in tailoring and managing defined product roadmap, prioritizing by size and scale of initiatives measured over outcomes, opportunity, and profitability
JOB QUALIFICATIONS
Required Work Experience:
• 5+ years relevant experience in healthcare, preferable with at least 3 years in marketing & product management
• Knowledge of Quest Diagnostics go-to-market strategy and alignments
Preferred Work Experience:
• Previous P&L management experience preferred
• Detailed knowledge of Quest Diagnostics Clinical Franchises and its organization
Physical and Mental Requirements:
• Manage multiple priorities, adjust priorities quickly as circumstances dictate
• Working on a computer for long periods of time
Knowledge and Skills:
• Past record of achieving revenue, volume and margin targets
• Development of Strategic Plan
• Development of annual operating plan
• Discretionary management of portfolio spend
Education:
- Bachelor's Degree in Life Sciences, Business, Marketing and/or Product Management
- Advanced degree/MBA preferred
