Job DescriptionLeads new solution development and life cycle management for sub-segment through a cross-functional team. Advocates and prioritizes business cases to the segment Product Director and wins support to execute strategies through Marketing and the value-delivery organization. Shape the direction of the products and solutions trajectory with regular annual planning. Collaborate with cross-functional teams to define and execute product strategies through concepting, scoping, and go-to-market phases aligning with business objectives.
Responsibilities• Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth in sub-segment
• Develop sub-segment annual Operating Plan (AOP) in concert with Value Delivery partners
• Execute effective life-cycle management across the sub-segment through robust cross-functional team management
• Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
• Partner with Marketing on product/solution marketing strategy and mix
• Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
• Generate customer insights to define customer/market sub-segment requirements to set product/portfolio solution, priority setting, risk management
• Define and manage product/service sub-segment metrics (including TAT and other potential requirements such as billing programs, prior authorization etc.)
• Assure the voice of customer is brought into the in-line and product/solution creation process
• Understand the competitive landscape to insure we have winning solutions in development and in the marketplace
• Understand continuum of care requirements and gaps
• Solution Vision- aid in collaborating to develop clear and compelling solutions aligning with goals and segment strategy
• Solution Development- Support in creating and maintaining a clearly defined strategy aligned to markets and future offerings
• Market Research- Compile market research data to support identification of trends
• Product Roadmap- aid in tailoring and managing defined product roadmap, prioritizing by size and scale of initiatives measured over outcomes, opportunity, and profitability
QualificationsRequired Work Experience: • 5+ years relevant experience in healthcare, preferable with at least 3 years in marketing & product management
• Knowledge of Quest Diagnostics go-to-market strategy and alignments
Preferred Work Experience: • Previous P&L management experience preferred
• Detailed knowledge of Quest Diagnostics Clinical Franchises and its organization
Physical and Mental Requirements: • Manage multiple priorities, adjust priorities quickly as circumstances dictate
• Working on a computer for long periods of time
Knowledge and Skills:• Past record of achieving revenue, volume and margin targets
• Development of Strategic Plan
• Development of annual operating plan
• Discretionary management of portfolio spend
Education:- Bachelor's Degree in Life Sciences, Business, Marketing and/or Product Management
- Advanced degree/MBA preferred
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
