Key Responsibilities and Deliverables What you will be responsible for and what you will do
- Drive end-to-end Fintech Ecosystem project execution, proactively managing timelines, risk, documentation, and stakeholder (TPV/Candescent) alignment through status calls, project plans, dashboards, notes, and overall status summaries.
- Establish and update integrations including: SAML SSO, OIDC SSO, Aspects, Image Services, and other standard integration types as our portfolio of supported integrations expands
- Engage with Marketplace onboarding lifecycle and understand how each phase (Apply, Assess, etc) impacts project readiness and timelines.
- Collaborate with integration QA resources to stay up to date on integration and extensibility technologies and best practices.
- Continuous Process Improvement: recommend and draft refinements to templates, documentation, and project workflows to improve consistency, efficiency, and TPV experience.
- Collaborate with cross-functional teams to track project dependencies and escalate when timeline impact or risk of impact arises
- Use AI-enabled tools to improve efficiency, predictive accuracy, and quality
Qualifications and ExperienceDemonstrated skills, competencies, and required experiences
- Proven cross-functional, end-to-end coordination skills for customer-facing project work where general process is documented, requiring documentation of scope, status and blockers.
- Excellent verbal/written communication and influencing skills as well as effective listening skills
- Experience with Smartsheet or equivalent project management tools
- Ability to quickly learn basic concepts related to the financial services industry
- Ability to quickly learn integration and extensibility concepts
- Strong problem solving and troubleshooting skills
- Excellent organizational skills
Preferred DistinctionsAdditional Accomplishments
- Experience in a SaaS or Fintech project role is preferred but not required.
- Exposure to SSO technologies (SAML, OIDC) is a plus.
- Exposure to mechanisms to curate end-user digital content (user groups, iframes, higher and lower environments) is a plus.
Statement to Third Party AgenciesTo ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.