JOB DESCRIPTION
Job Title: Project Manager
Team: Project Management Office
Reports to: Manager, Project Management Office
Job Level: 7

I. JOB PURPOSE
Manage and deliver a variety of projects across Businesses and/or Technologies from project initiation to implementation and ensures adherence to established project management methodologies and tools at CNO.

II. KEY RESPONSIBILITIES
• Lead end-to-end project management and ensures adherence to quality standards and best practices in system integration, deployment and testing processes.
• Serves as a consultative partner with project sponsor, business users, Technology, and vendor to develop project plans that include scope, deliverables, goals, resource needs, dependencies, responsibilities, and timelines; contribute to the development of project business cases, analysis, justification, and budgeting.
• Manage all project components including resource planning, task allocation and coordination, documentation requirements, progress monitoring and reporting throughout the project lifecycle, budget management and variance reporting, communication between technical teams and system partners, risks identification and mitigation.
• Develop and manage relationships with:
• CNO business & technology areas to promote understanding of the project goals and objectives and their required contribution and timelines to achieve project goals.
• External vendors ensuring that the project scope and deliverables are aligned with CNO goals and objectives.
• Lead change management efforts, including user training, documentation, and post-deployment support to ensure smooth adoption of new systems.
• Analyze project outcomes, identify areas for enhancement, and implement lessons learned in future projects.

III. REQUIRED QUALIFICATIONS

Education and Experience
• Bachelor's Degree in a related discipline, or equivalent combination of education, training, and experience.
• Certificate in Project Management.
• A progressive project management career, with at least 7 years of experience, including 5 years in leadership.
• Proven experience as a Project Manager in system integration and deployment projects, preferably in business-technology-driven environment.
• Experience with using a variety of project management tools to track and manage all aspects of a project.

Organizational Competencies
Consistently demonstrate CNO's Organizational Competencies:
• Innovation - Curiously cultivate new ideas with a desire to learn and a collective focus on the best outcome.
• Integrity - Conduct every interaction with fairness, honesty, and mutual respect.
• Collaboration - Work with the right people at the right time to make the best-informed decision.
• Well-being - Care for the physical, mental, spiritual, and emotional needs of ourselves and others.

Job Competencies, Knowledge, Skills
• Problem-solving - Defines and assesses complex issues to identify how various elements influence project outcomes such as analyzing dependencies, resources, system partner engagement, and risks; leverage diverse expertise of system partners, recommends strategies, and adapts, as needed; evaluates short- and long-term outcomes.
• Project/Program Management - Applies project management tools and software to lead cross-functional project teams in the successful planning, execution, and monitoring of strategic initiatives from initiation to completion; ability to manage complex system integration and deployment projects from start to finish; engages and involves system partners in key decisions; coordinates resources, implements strategies and monitors progress across multiple areas; evaluates impact of highly complex organization-wide projects.
• Communication - Conveys compelling, clear, and concise messages utilizing a variety of communication channels to create buy-in for ideas; promotes transparency, encourages feedback and diverse perspectives to create a culture of open communication; exceptional storytelling ability to deliver engaging presentations that convey the impact and benefits of a project to both technical and non-technical key interested parties.
• Client Focus - Adopts and implements strategies to improve client and system partner relationships, resolve complex issues and continue to improve service delivery.
• Consulting and Advising - Considers and assesses project goals, scope, potential risks, urgency, and system partner expectations when defining issues and needs; works closely with key interested parties to understand organizational objectives and translate them into actionable project plans; provides expertise in the developing solutions for multi-dimensional and complex issues; guides system partners to execute recommendations.
• Familiarity with a variety of technology platforms, Waterfall, Hybrid & Agile methodologies and adapting them to specific projects; understanding of software development life cycle (SDLC) phases, especially testing and deployment.
• Good understanding of the information technology associated with software, hardware, databases, data management, web applications, networks, and security.
• Knowledge of deployment strategies like continuous integration, continuous delivery, and DevOps.
• Understanding of system architecture, software development life cycle (SDLC) phases, especially testing and deployment and integration methodologies.

Applications must be submitted by 11:59 p.m. the day before the closing date.

To be considered, applications must be submitted through CNO's recruitment portal, Workday. Unfortunately, CNO is unable to process applications received through other channels.