Cummins

Project Management Manager - Service

Cummins$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • College degree or equivalent required.
  • Significant relevant experience, including supervisory experience, required.
  • Experience leading larger technician teams across multiple specialties is beneficial.

Responsibilities

  • Lead performance management processes for technicians and support staff.
  • Monitor team performance against key metrics like productivity and safety.
  • Address performance gaps through coaching and clear expectations.
  • Reinforce accountability with consistent standards for technician teams.
  • Build individual development plans aligned with business needs and career progression.
  • Foster a high-performance culture with clear expectations and recognition.
  • Manage complexity and risk by applying structured project and change management.

Benefits

  • Access to ongoing training and development opportunities.
  • Opportunity to build leadership capabilities and delegate responsibilities.
  • Participation in employee engagement and retention initiatives.
Full Job Description
Job Description

We are looking for a talented Project Management Manager to join our team in Service in San Leandro, CA.

In this role, you will make an impact in the following ways:
  • Lead structured performance management processes for technicians and support staff, including goal setting, regular check-ins, and formal reviews
  • Monitor individual and team performance against key metrics (productivity, quality, turnaround time, and safety)
  • Address performance gaps quickly through coaching, corrective actions, and clear expectations
  • Reinforce accountability by ensuring consistent standards across technician teams
  • Build and execute individual development plans for all employees, aligned to business needs and career progression
  • Assess technical and leadership skill gaps and drive targeted training plans
  • Support certification progression and cross-training across Power Generation, On Highway, and Industrial segments
  • Provide daily leadership presence in both shop and field operations, ensuring employees are supported and engaged
  • Foster a high-performance culture with clear expectations, recognition of results, and direct feedback
  • Lead regular team meetings, safety discussions, and communication forums to keep teams aligned
  • Drive employee engagement and retention through consistent communication and involvement
  • Partner with branch leadership on hiring, onboarding, and workforce planning
  • Ensure new hires are effectively onboarded, trained, and integrated into the team
  • Balance technician workloads and assignments to support both operational needs and development opportunities
  • Coach employees on standard work processes, quality expectations, and customer communication
  • Ensure technicians follow established procedures and deliver consistent, high-quality service
  • Reinforce best practices in job execution, documentation, and follow-through
  • Lead by example in driving a strong safety culture, reinforcing safe behaviors daily
  • Ensure all team members follow required safety processes and participate in safety programs
  • Address unsafe behaviors immediately through coaching and accountability
  • Address workplace concerns, conflicts, and performance issues in a timely and professional manner
  • Partner with HR when needed to manage complex employee relations issues
  • Maintain fair, consistent, and transparent application of policies and expectations
  • Identify and develop future supervisors and technical leaders within the team
  • Delegate responsibilities to build leadership capability in senior technicians
  • Create opportunities for employees to take on stretch assignments and grow their impact
  • Experience leading larger technician teams across multiple specialties


Responsibilities

To be successful in this role you will need the following:
  • Apply financial acumen and business insight to evaluate project costs, margins, and resource utilization, ensuring projects deliver expected business value.
  • Balance multiple stakeholder needs by aligning priorities across customers, sales, operations, and project teams while managing expectations effectively.
  • Build and sustain high-performing teams by fostering collaboration, leveraging diverse perspectives, and ensuring clear ownership of project outcomes.
  • Communicate clearly and consistently by tailoring updates and messaging to different audiences, ensuring transparency on scope, risks, and progress.
  • Maintain strong customer focus by understanding customer requirements, delivering on commitments, and proactively addressing concerns to build trust.
  • Direct work and drive execution by setting priorities, delegating effectively, removing obstacles, and ensuring teams remain focused on key deliverables.
  • Manage complexity, risk, and change by synthesizing data, resolving conflicts quickly, and applying structured project and change management approaches to sustain results.
  • Drive results through disciplined project management by balancing scope, schedule, and resources while valuing diverse perspectives to strengthen decision-making and outcomes.


Qualifications

Education, Licenses, Certifications:
  • College, university, or equivalent degree required.
    This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
  • Significant relevant experience, including supervisory experience, required.


About Cummins

Cummins Power Generation is a world leader in the design and manufacture of power generation equipment, including PowerCommand standby and prime power systems. They also provide single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through their network of distributors. Part of the world-wide power systems business which has annual sales of more than $1.2 billion, Cummins Power Generation's strength comes from being a division of Cummins Inc. Cummins Power Generation has unique expertise in that all aspects of generator set design, manufacture and service have been brought together in one company. All the major components - the engine, alternator and control systems - are manufactured by divisions of Cummins. This integral approach means each element of a generating set is matched to work in harmony from the start. Providing what the customer wants is at the core of Cummins' manufacturing philosophy. For generating set customers this means a choice of mobile, stationary, open or sound attenuated versions is available for all models.

Cummins Careers

Join the dynamic world of Cummins, a global leader in power solutions, where innovation and leadership drive our mission to power a more prosperous world. At Cummins, we offer unparalleled job opportunities in engineering, technology, and business management, making it an ideal place for professionals seeking meaningful and impactful careers. Work You’ll Do At Cummins, you’ll be part of a team that values diversity and is committed to creating inclusive growth opportunities for all employees. Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in your potential and encourage every team member to reach their personal and professional goals. Join our industry-leading team to help develop groundbreaking solutions and technologies that impact markets and communities across the globe. Your work at Cummins will not only contribute to global innovation but also ensure sustainable practices that benefit future generations. Professional Growth and Development Cummins is dedicated to the professional growth of its employees. We offer a variety of leadership and diversity training programs designed to enhance your skills and advance your career. From hands-on internships for emerging talents to leadership programs for seasoned professionals, Cummins provides resources and global opportunities to learn, thrive, and lead in your respective field. Innovative Work Environment Our commitment to innovation is at the core of what we do. At Cummins, you will collaborate with skilled colleagues who are eager to share knowledge and ideas. We foster an environment where creative thinking and proactive leadership are encouraged, driving us forward in the areas of clean energy and environmental sustainability. Benefits and Culture Cummins employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. Among these are comprehensive health care options, competitive retirement plans, and flexible work arrangements. Our supportive culture champions community involvement and a work-life balance that accommodates the diverse needs of our team members. Join Our Team Explore the numerous job opportunities at Cummins where your skills and interests can be matched with the right position, helping you to excel. We are continuously hiring and looking for ambitious, curious, and innovative individuals ready to make a significant impact. Stay Connected Keep up to date with the latest at Cummins by following our careers blog. Gain insights from insiders, learn about our employment practices, and discover how our team is leading the charge in global power solutions. Job Alert Emails Customize your experience by subscribing to Cummins job alerts. Receive updates on new postings, company news, and insider tips directly tailored to your career interests. See what exciting and rewarding opportunities await at Cummins. At Cummins, your career is just beginning. Join us, and power your potential on a global stage.
Learn more about Cummins
Size
59,900 employees
Market Cap
$34.3 billion
Industry
Net Income
$1.7 billion
Founded
1919
5 Year Trend
+6.5%
Revenue
$19.8 billion
NASDAQ

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