Project Management Director

Turner & Townsend • $125K — $150K *
Toronto, ON M3C 0E3In-Person
Real Estate & Construction
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s Degree preferred; 12-15 years of relevant real estate project delivery experience; equivalent experience is considered.
  • Polished communicator experienced with executive and C-Suite level clients.
  • In-depth knowledge of financial principles with ability to analyze complex business and financial data.
  • Preferred experience in staffing, training, coaching, and performance management.
  • Ability to communicate sensitive and complex information effectively.
  • Strong leadership skills to motivate cross-disciplinary teams.
  • High proficiency with Microsoft Office tools, particularly Excel.
  • Expert organizational skills with a proactive and inquisitive mindset.

Responsibilities

  • Manage client expectations regarding resource needs and project performance.
  • Direct all phases of the project delivery process for large clients.
  • Supervise and develop staff across North America and EMEA.
  • Coordinate daily team activities, assign tasks, and track deadlines.
  • Ensure compliance in contract procurement and administration processes.
  • Drive new business growth while maintaining existing client relationships.
  • Oversee financial performance of accounts across market and program areas.
  • Identify and lead risk mitigation strategies for complex project risks.
  • Collaborate with other teams for integrated service delivery.
  • Achieve all account KPIs and SLAs.

Benefits

  • 100% coverage for health and dental benefits for employees and dependents.
  • Health spending account for additional expenses not covered by the benefits.
  • RRSP option with company matching contributions.
  • Annual budget for learning and development.
  • Access to a variety of online learning tools for career growth.
  • Coverage for one professional membership or license fee per year relevant to the role.
  • Flexible working arrangements to promote work-life balance, including vacation and sick days.
  • Commitment to a diverse and inclusive work culture.
Full Job Description
As a Turner & Townsend Project Management Director, you9ll be responsible for client management and department-related management services within multiple geographic markets, programs, and asset classes to achieve the company9s strategic business objectives by delivering outstanding results to our client.

This job is part of the Enterprise Project Management division. They are responsible for the management of projects from initiation through completion for dedicated client groups as part of a multi-service outsourcing contract. You will be responsible for global teams delivering commercial office fit-out, retail and Move Adds & Change services.

Who are you?

You are an expert Real EstateProject Management Director with a minimum of 12+ years post-graduate experience in real estate project management looking for the next step or are currently undertaking a similar role in a similar environment.

Job Description
  • Communicate with the client and manage client expectations on resourcing needs, project and programme performance, risks, status reporting, and issues escalation
  • Direct all phases of the delivery process for large and high-profile clients including procurement, contracting, planning, tracking, and execution
  • Provide formal supervision to direct report employees in Canada, the US and EMEA. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team9s daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Ensure that contract procurement, negotiation, execution, administration, and closeouts are accurate, timely, and compliant.
  • Develop new business growth and maintain existing business relationships.
  • Maintain full responsibility for the financial performance of market, program, and client accounts.
  • Identify complex project risks, lead reviews, and develop risk mitigation and backup plans.
  • Apply deep knowledge of multiple disciplines, broad industry knowledge, and commercial awareness. Drive financial and functional performance within disciplines and across business.
  • Lead by example and model behaviors that are consistent with Turner & Townsend values. Negotiate with senior management, customers, and external parties of divergent interests to reach an agreement of strategic importance while being guided by the business segment and the organization9s functional strategy.
  • Conceptualize new methods, techniques, processes, and standards across job disciplines or functions.
  • Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking.
  • Work in partnership with the Account Alliance Director, Facility Management teams, Transaction teams, Procurement and other teams to provide a fully integrated and seamless service.
  • Ensure that all account KPI9s and SLA9s are achieved.


Qualifications
  • Bachelor9s Degree preferred with 12-15 years of relevant real estate project delivery experience. In lieu of a degree, a combination of experience and education will be considered. LEED AP, PMP, and/or CCM designation(s) preferred.
  • Polished communicator with experience presenting and liaising with client executive and C-Suite level employees.
  • In-depth knowledge of financial terms and principles and the ability to analyze the most complex business/financial data and develop innovative solutions.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
  • Ability to exchange sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Expert organizational skills with an unrivaled inquisitive mindset.
  • Ideally you have retail project delivery experience and experience with clients/organizations in the financial and professional services sector.


Additional Information

What9s in it for you...
  • 100% covered health and dental benefits for you and your dependents (including paramedical services)
  • Health spending account, to top up expenses not covered in the benefits program
  • RRSP option with company matching
  • Annual learning and development budget
  • Access to a range of online learning tools, and support for career development and growth
  • Coverage of one professional membership or license fee per year, if directly related to your role
  • We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging


About Turner & Townsend

Turner & Townsend Careers

Joining Turner & Townsend offers a unique opportunity to contribute to some of the most exciting projects worldwide. As a global leader in professional services, Turner & Townsend is at the forefront of transforming the industry through expertise, innovation, and leadership.

Explore Job Opportunities

Turner & Townsend is constantly seeking skilled professionals eager to drive innovation and lead industry standards. With a variety of job opportunities available, candidates can find positions that match their skills and career aspirations. Explore employment options that span across critical sectors such as construction, project management, and consultancy.

Experience Professional Growth

Turner & Townsend is committed to the professional growth and continuous development of its team members. The company supports career advancement through robust training programs, including leadership development and diversity training, ensuring every team member has the tools and knowledge to succeed.

Internship Programs

For those starting their career journey, Turner & Townsend offers internship programs that provide a rich learning environment. Interns gain hands-on experience, working alongside seasoned professionals and contributing to impactful projects. These internships are a gateway to full-time employment and a flourishing career within the company.

Cultivating a Diverse and Inclusive Culture

Turner & Townsend prides itself on fostering an inclusive culture where diversity is celebrated. The company believes that a diverse workforce enhances creativity and drives innovation. Employees from various backgrounds are encouraged to share their unique perspectives, promoting a collaborative and supportive workplace.

Benefits and Employee Wellbeing

Understanding the importance of a work-life balance, Turner & Townsend offers comprehensive benefits designed to support the wellbeing of its team. Benefits include health care, flexible working conditions, and competitive retirement plans, all aimed at enhancing the quality of life for employees.

Join the Team

Turner & Townsend is hiring! Search open positions that align with your professional skills and interests. The company is looking for passionate, curious, and solution-driven team players. Prepare your resume, sharpen your interview skills, and get ready to join a team where your contributions will be valued and your career will flourish.

Networking and Career Development

Turner & Townsend encourages continuous networking and professional development. By participating in industry conferences and company-hosted events, employees can build valuable relationships and stay current with industry trends.

Stay Connected

Keep up to date with the latest from Turner & Townsend: - **Read Careers Blog**: Gain insights from experts and stay informed about the latest company news and industry trends. - **Job Alert Emails**: Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover exciting and rewarding opportunities that await at Turner & Townsend. Turner & Townsend is not just a place to work—it's a place where careers are made, innovation thrives, and opportunities abound. Join the team and be part of shaping the future of the industry.
Learn more about Turner & Townsend
Industry
Real Estate & Construction
* Ladders Estimates

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