Principal Purpose of Position
- Lead QA delivery across Salesforce and Information Management — overseeing a mid-size QA organization embedded across multiple agile teams.
- This role is responsible for driving quality strategy, accelerating automation adoption, and establishing data quality practices in alignment with the enterprise transformation roadmap.
Platform & Delivery Leadership
- Own QA delivery and automation strategy across multiple platform teams — ensuring planned scope is testable within sprint timelines, test cases are created and assigned, regression suites are identified and maintained, and team capacity is actively managed.
- Partner with Engineering and Product to adjust schedules or scope when needed and escalate or resolve release blockers.
Quality Strategy & Automation
- Drive adoption of modern test automation tooling and frameworks to reduce reliance on manual execution and scale regression coverage.
- Establish data quality testing practices for lower environments and expand coverage for API, file extract, and Data Lake validation.
- Define and own platform-level quality metrics; recommend and implement process improvements across the delivery lifecycle.
Team Leadership & Development
- Supervise and develop QA team members across platforms.
- Conduct regular 1:1s, support individual development plans, and perform performance reviews.
- Provide QA thought leadership and mentorship on agile delivery, automation, and AI adoption.
- Foster open communication between QA analysts, engineering, and product stakeholders.
Stakeholder Engagement
- Serve as the primary QA point of contact.
- Communicate quality status, risks, and recommendations clearly to both technical and business audiences.
Education and/or Training
- BS/BA degree in Computer Science, Information Technology, or a related discipline
- 6+ years of IT/QA experience, with at least 2 years in a lead or supervisory capacity
- QA certification preferred (ISTQB, CSTE, or equivalent)
- Familiarity with Agile/Scrum delivery models required
Relevant Work Experience
- 6+ years in IT QA or software development environments; supervisory experience required
- Hands-on experience with Salesforce platform testing — Sales Cloud or Service Cloud workflows preferred
- Experience with data quality testing — API, file extract, or data pipeline validation
- Demonstrated ability to lead automation adoption across multiple teams
- Familiarity with modern test automation tools (Playwright, Karate, AccelQ, dbt or equivalent)
- Experience working across platforms with distinct technology stacks and operating models
- Experience with agentic AI workflow is a plus
#LI-REMOTE
#LI-BS1
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $105,050.00 - $149,700.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
