JOB SUMMARY:

Reporting to the Director, Project Management Office (PMO), the Project Delivery Manager leads the execution and delivery of Bluberi's R&D gaming product portfolio and oversees Project Managers within the Project Delivery team. This role provides leadership, coaching and direction, governance oversight, and serves as a primary escalation point to provide support while maintaining visibility into portfolio health, resource capacity, delivery risks and organizational priorities. In this role, a key responsibility is to drive consistency in execution, compliance, reporting and performance across assigned R&D initiatives.

Working with Product Management, Game Studios, Engineering, QA, Compliance, Manufacturing, Commercial teams and executive leadership, the Project Delivery Manager supports the R&D delivery lifecycle from ideation to sunset, including development, certification, commercialization and sustainment, while contributing to PMO effectiveness and delivery maturity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

R&D Portfolio and Delivery Management

• Oversee delivery of the R&D gaming product portfolio across concurrent initiatives and product lines.
• Monitor project health, milestones, delivery performance, resource use, and portfolio risks.
• Identify cross-project dependencies, resource conflicts, and execution constraints.
• Drive mitigation plans and executive escalations for critical delivery issues.
• Support portfolio planning, prioritization, and capacity management activities.
• Maintain visibility into portfolio status and delivery forecasts for leadership.
• Align strategic objectives, project priorities, and available organizational capacity.

Team Leadership and Development

• Lead, coach, mentor and develop Project Managers within the Project Delivery team.
• Set performance expectations, development plans and career growth opportunities for Project Management team members.
• Promote consistent project management methods, governance practices, tools, and reporting standards.
• Review project execution quality, health, and adherence to PMO standards.
• Support workload balancing and resource allocation across the PM team.
• Foster accountability, transparency, collaboration, and continuous improvement.
• Build project management capability within the team through coaching, training, and knowledge sharing.

Project and Program Leadership

• Lead strategic, complex, cross-functional, executive-sponsored, or temporarily assigned initiatives as needed.
• Support Project Managers in resolving escalated delivery issues and aligning stakeholders throughout execution.
• Ensure projects remain on schedule, within scope, and aligned with organizational objectives.

Governance and Lifecycle Management

• Ensure projects follow lifecycle phases, governance reviews, stage-gate approvals, and readiness assessments.
• Facilitate governance forums while functional teams retain ownership of deliverables, approvals, and business decisions.
• Monitor compliance with PMO standards and operational best practices.
• Promote consistency, predictability, transparency, and continuous improvement across project execution.

Executive Reporting and Stakeholder Management

• Deliver executive-level R&D portfolio reporting, forecasts, strategic updates, recommendations, and mitigation plans.
• Align priorities and delivery commitments with Product Management, Engineering, Compliance, Manufacturing, Commercial, and Operations leaders.
• Serve as the primary escalation point for R&D delivery conflicts and cross-functional challenges.
• Facilitate executive reviews, steering committees, governance forums, and key leadership decisions.

Risk, Issue and Change Management

• Oversee portfolio-level risk, issue, assumption, and dependency management activities.
• Ensure appropriate mitigation plans are established and executed.
• Facilitate key project and product decisions through stakeholder alignment, documenting rationale, approval tracking, and decision traceability.
• Support organizational change initiatives and implementation activities.
• Escalate critical risks and delivery concerns with clear recommendations and recovery plans.

Product Lifecycle Support

• Support execution across key product lifecycle phases including:
  
  • Ideation and opportunity assessment
  • Product planning and roadmap execution
  • Game design and mathematics development
  • Software and hardware development
  • Testing and certification
  • Regulatory submission and approvals
  • Manufacturing readiness
  • Commercial launch and deployment
  • Product sustainment
  • Product retirement and sunset
• Coordinate dependencies across game content, hardware platforms, operating systems, peripherals, and customer requirements.
• Support sustainment and sunset initiatives through retirement planning, operational transitions, readiness activities, and lifecycle closure governance.

PMO Continuous Improvement

• Drive adoption of PMO standards, metrics, templates, and best practices within the Project Delivery team.
• Support implementation and optimization of portfolio management tools and reporting solutions.
• Develop delivery KPIs, R&D portfolio metrics, and performance measurements.
• Improve organizational visibility into capacity, priorities, project health, and delivery performance.
• Lead delivery-focused improvement initiatives that enhance team effectiveness and PMO maturity.

SKILLS AND EXPERIENCE:

Required Qualifications:

• Bachelor's Degree in Business Administration, Project Management, Engineering, Information Technology, or related field.
• 8+ years project, program, or portfolio management experience in a technology, gaming, software, hardware, manufacturing, or product development environment.
• 3+ years experience leading, mentoring, coaching, or supervising Project Managers or cross-functional delivery teams.
• Demonstrated success managing large-scale, complex, cross-functional initiatives from ideation through delivery.
• Experience overseeing multiple concurrent projects while balancing portfolio priorities, resources, risks, and delivery commitments.
• Experience working within a PMO environment with formal governance and portfolio management processes.
• Strong knowledge of project, program, and portfolio management methodologies including Agile, Waterfall, and hybrid delivery approaches.
• Experience leading executive reviews, steering committees, escalation management, and cross-functional decision-making processes.
• Demonstrated ability to drive alignment across Product Management, Engineering, QA, Compliance, Manufacturing, Commercial, and Operations teams.
• Experience managing schedules, dependencies, risks, budgets, resource planning, and executive reporting.
• Excellent communication, leadership, stakeholder management, negotiation, and conflict resolution skills.
• Proven ability to develop teams, drive accountability, and improve organizational execution.

Preferred Qualifications:

• Experience in the casino gaming, entertainment technology, or regulated gaming industry.
• Experience leading Project Managers or PM organizations responsible for hardware and software product development.
• PMP, PgMP, PMI-ACP, Certified Scrum Master, or equivalent PM certification.
• Experience establishing or maturing PMO governance frameworks, portfolio and lifecycle management processes, supporting Stage-Gate, NPDI, PLM, commercialization initiatives.
• Experience with tools such as Jira, Confluence, Microsoft Project, Smartsheet, Azure DevOps, Monday.com, ServiceNow, Power BI.
• Experience working with globally distributed engineering and product organizations.
• Understanding of gaming regulations, certification processes, market requirements, manufacturing readiness, and commercialization activities.

Core Competencies

Leadership:

• Develops people, builds accountability and enables high-performing teams.
• Creates clarity, alignment, and execution focus across complex organizations.

Strategic Execution, Operational Excellence and Problem Solving:

• Balances long-term objectives with short-term delivery commitments.
• Drives portfolio performance through data-driven decision making.
• Improves processes, governance maturity, delivery predictability, and organizational effectiveness.
• Anticipates challenges, proactively develops practical solutions, and effectively resolves organizational and cross-functional obstacles.

Communication and Collaboration:

• Communicates effectively with technical teams, business stakeholders, and executive leadership.
• Influences decisions through clear and concise recommendations.
• Builds trusted partnerships across creative, technical, operational, and commercial teams.

ASSETS:

• Other relevant professional certifications.
• Very good interpersonal and adaptability skills.

PHYSICAL DEMANDS:

• In the course of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands and fingers to touch and handle equipment, tools or controls.
• Specific visual abilities required for this job include near and distance acuity, peripheral awareness, depth perception and focus flexibility.
• Depending on the position, may have to travel locally, nationally or internationally.

RÉSUMÉ DU POSTE:

Relevant du directeur du service de gestion des projets (PMO), le ou la gestionnaire de la livraison des projets dirige l'exécution et la livraison du portefeuille RetD de produits de jeux de Bluberi et supervise les gestionnaires de projets au sein de l'équipe de livraison des projets. Le ou la titulaire de ce poste assure le leadership, l'encadrement et l'orientation, la supervision de la gouvernance, et agit comme principal point d'escalade afin de fournir du soutien, tout en maintenant une visibilité sur la santé du portefeuille, la capacité des ressources, les risques liés à la livraison et les priorités organisationnelles. Une des responsabilités clés de ce rôle consiste à favoriser la cohérence de l'exécution, de la conformité, de la production de rapports et de la performance dans le cadre des initiatives RetD assignées.

En collaboration avec les équipes de gestion de produits, les studios de jeux, l'ingénierie, l'assurance qualité, la conformité, la fabrication, les équipes commerciales et la haute direction, le ou la gestionnaire de la livraison des projets soutient le cycle de livraison RetD, de l'idéation à la fin du projet, y compris le développement, la certification, la commercialisation et le maintien, tout en contribuant à l'efficacité du service PMO et à la maturité de livraison.

RESPONSABILITÉS PRINCIPALES:

Gestion du portefeuille RetD et de la livraison

• Superviser la livraison du portefeuille de produits de jeux RetD dans le cadre de multiples initiatives et gammes de produits.
• Surveiller la santé des projets RetD, les jalons, la performance des livraisons, l'utilisation des ressources et les risques liés au portefeuille.
• Identifier les dépendances entre les projets, les conflits de ressources et les