Project Delivery Lead

Harbour Air

$80K — $95K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Business, Project Management, or a related field
  • 5+ years of experience in project delivery or program coordination within complex environments
  • Background in aviation or operationally intensive industries
  • Experience managing projects with multiple integrations and cross-functional stakeholders
  • Proven success in supporting change management and training during system transitions
  • Strong stakeholder management and written communication skills
  • Based in Vancouver, BC with the right to work in Canada

Responsibilities

  • Maintain an integrated project plan, tracking milestones, risks, and deliverables
  • Coordinate meetings with governance, vendors, and delivery stakeholders
  • Track delivery of system integrations across various platforms
  • Proactively identify risks and escalate as necessary
  • Serve as the primary coordination point between internal teams and external vendors
  • Prepare and present status updates for programme leadership
  • Lead UAT coordination, managing schedules and defect tracking

Benefits

  • Full-time temporary position with potential for extension
  • Opportunity to work at a major aviation organization
  • Engagement in a significant systems transformation project
  • Hands-on experience managing cross-functional teams and stakeholders
  • Direct impact on the go-live and stabilization of innovative technology solutions
Full Job Description
Harbour Air is seeking a delivery-focused Project Delivery Lead to drive execution of a major aviation systems transformation commencing July 2026. Reporting to the Distribution Consultant, you will coordinate delivery across multiple workstreams, vendors, and internal stakeholders - keeping the programme on schedule, in scope, and ready for a successful go-live and stabilization period.

You will work closely with Reservations, Revenue Management, Finance, IT, Airport Operations, and Distribution teams throughout the programme lifecycle.

LOCATION: 555 Burrard Street, Vancouver BC

TERM: Full Time Temporary / Contract - 6 months (with possibility of extension)

Department: Commercial

Pay Band: 6

Responsibilities and Expectations

Delivery Planning & Coordination
  • Maintain the integrated project plan, ensuring milestones, dependencies, risks, and deliverables remain current across all workstreams
  • Coordinate governance, vendor, and delivery meetings; produce clear minutes, action logs, and progress reports
  • Track delivery of system integrations across customer, finance, operational, and partner platforms
  • Identify risks, blockers, and slippage early, driving mitigation and escalating where required

Stakeholder Management & Reporting
  • Serve as the day-to-day coordination point between Harbour Air teams, implementation partners, and third-party vendors
  • Prepare status updates, dashboards, and executive summaries for programme leadership
  • Ensure actions and commitments are documented, owned, and followed through to completion

Testing & Readiness Oversight
  • Lead UAT coordination across departments, managing test schedules, defect logs, sign-off tracking, and retesting cycles
  • Work with technical leads to ensure integration timelines and dependencies are met
  • Apply sufficient technical literacy to interpret issues and communicate clearly with both technical and non-technical audiences

Change Management & Training
  • Coordinate training rollout across operational and corporate departments
  • Partner with department leaders to confirm training completion and operational readiness ahead of go-live

Go-Live & Stabilization
  • Support on-the-ground cut-over activities and drive post-launch stabilization governance
  • Produce close-out materials including lessons learned, open items, and transition documentation


Qualifications/Assets - What You Bring!

Required
  • Degree ins Business, Project Management, or related field
  • 5+ years in project delivery, PMO, or programme coordination within complex environments
  • Background in aviation, airlines, travel, transportation, or similarly operationally intensive industries
  • Experience coordinating projects involving multiple integrations, vendors, and cross-functional stakeholders
  • Demonstrated success supporting change management and training during system transitions
  • Strong stakeholder management, written communication, and organizational skills
  • Based in Vancouver, BC with the right to work in Canada

Preferred
  • Experience delivering airline, travel technology, or reservations platform projects
  • Formal project management certification (PMP, PRINCE2, Agile or similar)
  • Familiarity with distribution systems, partner connectivity, or commercial channels


DEADLINE: August 26, 2026

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

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