We are seeking a creative, solutions-oriented collaborator to join our growing team. Our team interacts with others at all levels of Portland Community College and enjoys constant variety and challenge. If you are an enthusiastic contributor who enjoys being in the middle of important work, wants to help shape organizational change, and are interested in working with large scale, complex information systems (such as Workday and Banner) that serve students and staff in higher education, this position is for you.

Reporting to the Academic Systems Manager, the Programmer Analyst II troubleshoots complex data issues, assesses potential data-focused solutions, and designs and implements reports and data extracts for diverse higher education needs, including both technical and non-technical audiences. Additionally, you may serve as a consultant and technical expert during the development of more complex business processes and procedures.

This position is responsible for both Academic Affairs and Student Affairs application systems.

This position is 95% remote with occasional required on-campus meetings.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/proganal2/What You'll Do and Who We Are Looking For

Typical Duties and Responsibilities

Develops, modifies and maintains complex programs. Monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding. Develops special programs, such as a critical path analysis program to assist in managing a special project. Reviews user requirements and needs for new software and performs analysis, design, implementation, installation and training related to new software developed and/or acquired.

• Analyzes and plans systems based on consultations with PCC management and/or staff. Document system plan and establishes an implementation schedule.
• Designs and documents systems based on analysis results and further consultation with PCC management and staff.
• Develops data bases, programs and procedures necessary to integrate and/or implement the system. Tests system fully to determine its operational reliability.
• Documents system for user department and ITS conforming to institutional standards.
• Assists user and operating areas in implementing and supporting systems including system installation, training and troubleshooting.

Carries out fact-finding and program analysis of problems; determines most appropriate procedures to resolve. Provides technical advice and support to users. This includes creating ad-hoc reports, data analysis and correction, training and problem solving. Assists in selecting hardware and software to be used by college staff. Maintains contact with vendors to assist support activities. Serves as technical advisor to user staff who do programming functions. May install, modify and maintain systems and utility software on server computer systems. Provides server support related to network software. May guide or provide work direction to lower level Programmer/Analysts, other technical staff and/or student employees.

Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications. 

• Experience developing Workday reports
• Experience supporting & programming systems with large database designs
• Experience with SQL
• Experience with Higher Education
• Ability to work in a collaborative environment
• Self-starter, can plan own work & manage time
• Good oral and written communication skills for a variety of different audiences (both technical & functional)
• Problem solving and data analytics skills
• Ability to translate user requirements into user accepted solutions
• Knowledge of data security

Minimum Qualifications

• Associate degree in computer related discipline. Relevant experience may substitute for the degree requirement on a year-for-year basis.
• Two years experience in complex systems design, programming and systems software and support.

Position Grade
Classified 25 (A)

Employment Type
Full time

Total Rewards Package / What We Offer

There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you'll also enjoy:

- Comprehensive benefit package

- Oregon PERS contribution

- Tax deferred annuity program and a deferred compensation program

- Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions

- Free access to the sport centers / campus gymnasiums, performing arts, and cultural events

- Paid Leave (Pro-rated by FTE for Part-Time Employees) reference

o   Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)

o   1 day of sick leave per month

o   12 paid holidays

o   PCC Winter Break (when College is Closed)

o   24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email [email protected] if you have any questions.

How We Determine Initial Salary Placement

Minimum $79,763 to range midpoint of $82,154. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.