Program Support Specialist

General Dynamics Information Technology, Inc.

$83K — $113K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field
  • 5+ years of program or project support experience, preferably in federal health or government
  • Proven customer service and leadership coordination skills
  • Strong organizational and tracking abilities
  • Proficiency in Microsoft Office and collaboration tools
  • Ability to obtain and maintain a CDC Public Trust clearance
  • Local to Atlanta metro area, required on-site presence

Responsibilities

  • Work with CDC and GDIT leaders to manage program activities
  • Create and maintain action item trackers and status reports
  • Navigate multi-stakeholder environments to ensure tasks are completed
  • Own individual action items while supporting team objectives
  • Coordinate meetings and manage documentation
  • Track and report progress across program tasks

Benefits

  • 401K with company match
  • Professional growth opportunities including paid education
  • Paid vacation and holidays
  • Full-flex work week to balance priorities
  • Comprehensive health and wellness packages
  • Internal mobility team to support career development
Full Job Description
Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
NACI (T1)

Job Family:
Administration

Job Qualifications:

Skills:
Business Operations, Office Administration, Prioritization
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
No

Job Description:

We are seeking full-time Program Support Specialists to support the CDC's Office of Public Health Data, Surveillance, and Technology (OPHDST) at the Roybal campus in Atlanta, GA.

OPHDST leads CDC's agency-wide Data Modernization Initiative - the effort to turn fragmented public health data into a connected, near-real-time enterprise. Delivering that mission takes a strong layer of people who keep the work moving: tracking the action items, coordinating across teams, and making sure nothing falls through the cracks. This is a high-visibility CDC priority, and this is the role that keeps it on track day to day.

How a Program Support Specialist Will Make an Impact

You will work directly with CDC customers and GDIT program leadership to keep program activities organized, tracked, and moving. This is hands-on coordination work in a fast-moving federal program - the kind of role where you navigate a complex organization, corral the right people, and own the follow-through that turns direction into done.
  • Work directly with CDC stakeholders and GDIT program leadership, taking direction and turning it into tracked, completed action.
  • Build and maintain action-item trackers, status reports, and coordination tools that keep activities visible and on schedule.
  • Navigate a complex, multi-stakeholder organization - finding the right people, chasing the open items, and closing the loop.
  • Own your own action items end to end while supporting the broader team's deliverables and deadlines.
  • Coordinate meetings, prepare materials, capture and distribute notes, and manage document version control and filing.
  • Support tracking, reporting, and information-gathering across program tasks, applying sound judgment to keep things accurate and complete.


What You'll Need to Succeed

Required
  • Bachelor's Degree in related field
  • 5 + years of experience providing program, project, or operational support in a professional environment - ideally a federal health, government, or comparable mission-driven setting.
  • Proven ability to work directly with customers and leadership: taking direction, coordinating across teams, and following through independently.
  • Strong organization, tracking, and reporting skills - comfortable owning action items and keeping work visible and on schedule.
  • Professional communication and a service orientation in a customer-facing role.
  • Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, SharePoint) and common tracking/collaboration tools.
  • Ability to obtain and maintain a CDC Public Trust clearance and CDC badge.
  • Local to the Atlanta metro and within commuting distance of the Roybal campus - on-site presence is required (this is not a fully remote role).


Strongly Preferred
  • Current or recent CDC/HHS experience, badge, or familiarity with OPHDST/DDPHSS or an adjacent office.
  • A variety of experience supporting federal programs - coordination, tracking, reporting, and stakeholder support across different tasks and teams.
  • Bachelor's degree or equivalent practical experience. We value demonstrated reliability and results over credentials.


Attributes for Success
  • Dependable and proactive - the kind of person who notices what's slipping and gets ahead of it.
  • Adaptable across a range of tasks; comfortable plugging in wherever the program needs support.
  • Strong team orientation, with clear handoffs and follow-through.
  • Motivated to contribute to a national public health mission.


GDIT Is Your Place
  • Opportunity to support a national public health data priority every day.
  • 401K with company match.
  • Professional growth opportunities including paid education and certifications.
  • Paid vacation and holidays (for eligible employees).
  • Full-flex work week to own your priorities at work and at home.
  • Comprehensive health and wellness packages.
  • Internal mobility team dedicated to helping you own your career.


#GDITHealth

#GDITFedHealthJobs

The likely salary range for this position is $83,927 - $113,549. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Hybrid

Work Location:
USA GA Atlanta

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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